Secure Online Shopping

Online shopping confirmation

Confirm every transaction you carry out over the internet with a notification on your mobile.

Complete control over payments

Get updated on the details of every transaction you complete or accept.

For all your cards

Alpha SecureWeb is automatically linked to every Alpha Bank card, new and re-issued.

Find out all about secure online shopping

Discover in detail how Alpha SecureWeb works.

How to confirm a transaction

To complete any online transaction you carry out over the internet (e.g. at an e-shop) with any Alpha Bank card, you can confirm the transaction in 2 ways.

Through myAlpha Mobile

With push notification, provided you have activated them – Tap on it to open the myAlpha Mobile app and confirm the transaction with your 4-digit PIN or biometrics.

With Viber / text message

If you haven't already installed myAlpha Mobile on your mobile, you:

Get a Viber / text message with a 6-digit verification code (myAlpha Code).
Set up a 3-digit e-com PIN to complete the transaction. You need to remember the 3-digit PIN for any future transactions.

Tip: You’ll receive the notifications on the mobile number you’ve registered with Alpha Bank. You can change the mobile number through your e-Banking.

What transaction details you get

The text message you receive on your mobile contains the following transaction details:

Details of the business
Amount and date of transaction
The last 4 digits of the card you used for the transaction

Read the terms of use for Alpha SecureWeb.

Get credentials

From your computer or mobile

If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.

Sign up to e-Banking

Start banking with us

Online, without visiting a branch

Open your first account with Alpha Bank and get e-Banking credentials online.

Open an account

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

Find out more

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

Read the tips

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.

Learn about the risks

Any questions?

Find the answers you need about the Alpha Bank Prepaid Mastercard.

What are Push Notifications?

Push notifications are one of the methods we use to protect your transactions in the context of strong customer authentication.

They are sent to your mobile and help you complete your transactions faster and easier, using biometrics or your 4-digit myAlpha Mobile PIN.

myAlpha Mobile also allows you to receive informative Push Notifications.

What is an e-com PIN?

A 3-digit numeric code you need to carry out transactions using your card if you have not activated Push Notifications.

You can set up your own e-com PIN and combine it with the code you receive through Viber or SMS to securely authenticate your transactions.

It is very important for you to remember your e-com PIN. If you forget it, you will not be able to carry out online transactions anymore. If that happens, you will have to call us on +302103260000 to set up a new code number.

Your e-com PIN is strictly confidential. You should not share it with any other person.