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Profile and security settings
Manage your details on the spot
Your personal details
Your security settings
Managing security settings on myAlpha Mobile
Tap on the menu on the left and choose Profile > Security settings.
Change your username and password
- Change username – Enter the new username twice.
- Change password – Enter the current password once and the new one twice. Choose whether you want to change it again in 3 or 6 months. If you have an Android device, a reminder will appear on the home screen of the myAlpha Mobile app, 7 days before your password expires.
Activate push notifications
To activate or deactivate push notifications, slide the bar to the right or left.
Manage connected devices
Find and manage the devices you have connected to e-Banking. You can connect up to 10 devices to your e-Banking.
With biometrics or PIN
To gain quick access to myAlpha Mobile or to approve transactions, depending on the device, you may activate:
- Face ID (face recognition)
- Fingerprint
- PIN (4-digit code)
Manage settings for IRIS Payments
- Set or change the debit account (from) or credit account (to).
- Choose how you want people to find you (mobile number, email or both).
- Change the transfer limits.
- Activate/deactivate IRIS payments.
Managing security settings on myAlpha Web
Click on “Settings” from the left menu or on the icon next to your name from the top menu and choose the “Security settings” tab.
Username and password
- Change username – Enter the new username twice.
- Change password – Enter the current password once and the new one twice. Choose whether you want to change it again in 3 or 6 months
Change the transfer limits
Choose the daily transfer limits for all the transactions that require strong customer authentication. The maximum limit is €15,000.
To change the daily limit, click on “Edit” and enter the new amount.
Manage connected devices
Find and manage the devices you have connected to e-Banking. You can connect up to 10 devices to your e-Banking.
e-Banking blocking
If you suspect that your credentials have been stolen or compromised, or have discovered suspicious activity on your e-Banking, you can block it temporarily.
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Staying secure
