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Alpha e-statements
Your digital archive
All you need to know about e-statements
Did you deactivate your e-statements?
1. Log into myAlpha Web
2. Choose e-statements
On the home screen (Overview) choose “Settings” from the menu on the left.
Choose the “Communication” tab.
Choose the “Alpha e-statements” tab.
3. Activate the e-statements
For every product you want to receive e-statements:
- Activate the button on the right.
- Make sure your email is correct.
- Accept the terms of use.
- Choose “Confirm”.
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
How we reduce the carbon footprint
Introducing new digital products
The Alpha e-statements belongs to the new generation of digital products. You activate them online, without having to visit a branch, and the whole process is fully streamlined.
Through our digital products we eliminate the use of paper. At the same time we save ink, water and energy.
Respecting the environment
Our goal is to improve our customers’ experience so they may reap all the benefits of the digital era. This way we protect the environment and reduce our carbon footprint.
Find out more about our green solutions and digital channels.
Frequent questions
Find answers to all your questions about the e-statements.
I have activated e-statements. Why have I not received any email notifications?
If you have not been receiving email notifications for your e-statements, make sure that:
They are activated for the specific product (Settings > Communication > Alpha e-statements).
We have the correct email address (Settings > Personal info).
If you continue missing email notifications, call us on +302103260000.
Will I still receive statements in hard copy?
You can choose to receive your statements online or in hard copy.
When you sign up for e-Banking, the e-statements service is automatically activated. If you wish to receive your statements in hard copy as opposed to online, you can:
Change your settings online (Settings > Communication > Alpha e-statements).
Call us on +302103260000.
I want to log into e-Banking from my computer. Which browser should I use?
Any browser:
- Google Chrome – version 94 or later
- Mozilla Firefox – version 93 or later
- Safari – version 14 or later
- Opera – version 80 or later
- Microsoft Edge – version 94 or later
If you are using an older browser version, make sure you download the latest one.