Branch Network

Instant notifications wherever you are

Now you can receive real-time notifications through SMS/Viber and email for transactions carried out with your cards, accounts or online, so you can stay on top of your finances at all times and feel secure.

Set up Alpha alerts according to your preferences and receive notifications whenever and however you wish. 

Log in to myAlpha Web and activate the Alpha alerts now.

Frequent questions

If I lose my card, will Alpha alerts be activated on the new card?

Yes. No action is necessary on your part.

The service is updated automatically when a new card is issued due to theft/loss/change. You will be getting alerts for your new card soon.

I used my card or account, but I did not receive an alert. Why is that?

This may have happened for a number of reasons. For example:

  • There was a technical issue with your telecommunications service provider.
  • The inbox on your email account or mobile phone was full.
  • The message went to the Spam folder because Alpha Bank has not been included in the safe sender list.
  • Your mobile phone reception was poor.
  • You have no Wi-Fi or data connection to receive the alert on Viber.

Learn how to customise your alerts.

Can I activate Alpha alerts on all my Alpha Bank cards?

Yes, you can activate Alpha alerts on all your personal cards:

  • Through myAlpha Web.
  • Over the phone on +302103260000.

If you are the main card holder, you can also activate this service on additional cards.

You cannot activate alerts on business cards.

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