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Alpha Bank Enter Visa debit card
Simple and free
Discover the features
What’s the annual fee
- €0 annual fee
- €0 issuing fee due to loss or wear and tear
- €5 re-issuing fee upon expiry
How to get control of your card
Detailed card activity updates
To keep track of your debit card activity, find your card on e-Banking (myAlpha Web from your computer or myAlpha Mobile from your mobile).
Secure transactions
- Receive Alpha alerts with Viber/text message or email in real time for every card transaction.
- Confirm your online transactions with push notification or the 6-digit code you receive with Viber/text message on your mobile.
- Receive a one-time password (OTP) for each of your transactions with the myAlpha Secure Web service.
- Change your card cash withdrawal and transaction limits online through your e-Banking.
- Block your card temporarily if you’re not sure whether you’ve lost it
What benefits you get
Can I get the card online?
Apply provided you...
- Hold an account with Alpha Bank.
- Have e-Banking credentials.
- Have updated your details at Alpha Bank.
Have at hand...
- Your Taxisnet credentials, if you haven’t updated your details and want to do so through eGov-KYC.
- The supporting documents you’ll need, if you haven’t updated your details and choose to do so by uploading the documents.
Apply through e-Banking
1. Fill in the application form
Choose New Products > Debit cards.
On myAlpha Mobile, swipe to the left until you find the Alpha Bank Enter Visa.
On myAlpha Web, choose Visa and open the menu to find the Alpha Bank Enter Visa.
Choose the primary account you want to link to your debit card.
If you want, you can choose up to 4 additional accounts to link to your card.
Set the withdrawal limit for your card. The maximum daily limit is €3,000 and you can change it at any time through your card settings.
2. Confirm your details
Confirm that the following details are correct:
- The address where you want to receive your debit card.
- The mobile number where you’ll receive your card PIN.
If these details are not correct, you can update them on the spot.
Accept the terms and the cooperation framework.
3. Approve the transaction
- On myAlpha Mobile, with your biometrics or your 4-digit PIN.
- On myAlpha Web, with push notification or a 6-digit code.
The application is complete and you can view your card details. You may choose to receive this information on your email as well.
Stay up to date on the status of your application through myAlpha Web (History > Product applications).
4. Get the card
The new card shows up on your e-Banking within 3 working days. Once it’s ready, you get a message on your e-Banking.
You can activate the virtual use of your new card. Through myAlpha Mobile, you can easily add the card to your digital wallet to carry out transactions with your mobile. Otherwise, get the card details to shop online.
You receive the actual card by post in 8-10 working days.
Find out how you receive your card PIN.
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Any questions?
Find the answers you need about the Alpha Bank Enter Visa.
I cannot find my new card on myAlpha Web. How can I add it?
- Scroll down on the home screen (Overview). Under “Credit and Prepaid Cards” and “Loyalty Programme”, select “Add another product”.
- Click on “Alpha Bank”.
- Select “Card” from the drop-down list.
- Type your card number.
- Click on “Add”.
How do I activate my card?
From your computer or mobile phone, as long as you have e-Banking credentials.
From your computer through myAlpha Web:
- Locate your new card on the home screen (Overview).
- Click on the 3 dots on the right of the card and choose “Activate Card”.
- Fill in your card expiration date and choose “Activate”.
From your mobile through myAlpha Mobile:
- Scroll down to the Cards section on the home screen.
- Choose “Activate card”.
- Fill in your card expiration date and choose “Activate”.
If you cannot find your new card on myAlpha Web or myAlpha Mobile, you can add the card.
If you do not have e-Banking credentials, you can activate your card at an Alpha Bank ΑΤΜ after you have received your PIN.
See step-by-step instructions on how to activate your card.
My card is about to expire. Should I apply for a new card?
If you do not receive your new card, call us on +302103260000.