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Alpha alerts service gives you real-time updates by SMS and/or email whenever a transaction is carried out with your card, any time of the day.

Thus, you can feel more secure and be thoroughly updated about all your transactions with Alpha Bank cards.

How does the service work? 

Use Alpha alerts service to get real-time alerts by SMS to your mobile phone:
  • every time you make a transaction with your card at any merchant in Greece, abroad or on the internet, unless you ask for an update about specific transactions and sums (e.g. purchases or withdrawals, all transactions or any transaction over Euro 100 or Euro 300);
  • for every cash withdrawal from your card's credit line (cash advance) at any ATM in Greece and abroad
  • for withdrawals from any linked bank account at any ATM in Greece and abroad. 

The information SMS you receive indicates:

  • the card used to make the transaction
  • the last 4 digits of the card
  • the hour and date you made the transaction
  • the amount and currency of the transaction
  • the name of the department store
  • the country where the transaction took place.

More options

  • In addition to SMS, you can also receive an email at the e-mail address you gave upon registration
  • You can also select time periods (e.g. 14:30- 17:30 and 22:00- 09:00) during which you won't receive any SMS. Any SMS generated during those periods will be sent after they end.

Service cost

The cost of Alpha alerts service amounts to Euro 1 per month, per card. 
The service is provided free of charge for the following cards: Enter Bonus American Express®, Gold American Express®, Diners Club Prestige and Diners Club Prestige Vodafone.

TERMS OF SERVICE

The main holder can register additional cards for the service and also alerts can be sent at a different mobile phone number and at a different email address than the main holder's address.

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