How to use the virtual Market Pass Visa card

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e-Βanking
How to use the virtual Market Pass Visa card

Through your digital wallet or online

You can use the aid amount that is credited to your virtual Market Pass Visa to buy any type of product from retail food stores or farmers’ markets.

At POS devices, by adding your card to an Apply Pay or Google Pay digital wallet through myAlpha Mobile. Find out how you can add the card to your digital wallet.
Online, using your card details. To view the card details (card number, expiry date and CVV), log into myAlpha Mobile and choose Cards > Card Details.

I bank with Alpha Bank and have e-Banking credentials

To get access to your virtual Market Pass Visa card:

Download the myAlpha Mobile app if you have not already installed it on your phone.
Choose “Login with credentials” on the app to log in using your e-Banking credentials (Username and Password).
Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

Attention: You cannot add the Market Pass to myAlpha Wallet.

I bank with Alpha Bank and don’t have e-Banking credentials.

To use your new virtual Market Pass Visa card, you get your e-Banking credentials (Username and Password) by email/SMS on the contact details you have provided to Alpha Bank.

Through e-Banking, you will be able to view all the products you hold with Alpha Bank. When you activate your e-Banking, you fully and unconditionally accept the e-Banking terms of transactions.

To get access to your virtual Market Pass Visa card:

Download and install myAlpha Mobile on your mobile phone.
Choose “Login with credentials” on the app to log in using the e-Banking credentials you received by email/SMS. Do not choose “Sign up to e-Banking” or “New customer”.
Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

Attention: You cannot add the Market Pass to myAlpha Wallet.

I do not bank with Alpha Bank

To use your new virtual Market Pass Visa card, you get e-Banking credentials (Username and Password) by email/SMS on the contact details you provided in your Market Pass application at vouchers.gov.gr.

If you have chosen Alpha Bank to have a virtual card issued for the Tourism-For-All Pass, you must use the e-Banking credentials you had obtained then. If you have forgotten them, see how to recover your credentials online.

To get access to your virtual Market Pass Visa card:

Download and install the myAlpha Mobile app on your mobile phone.
Choose “Login with credentials” on the app to log in using the e-Banking credentials you received by email/SMS. Do not choose “Sign up to e-Banking” or “New customer”.
Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer..

Attention: You cannot add the Market Pass to myAlpha Wallet.

Download the myAlpha Mobile App

Pin, Fingerprint & Face ID for fast and easy login

IRIS Payments for instant money transfers and payments in e-shops

Locate the nearest Alpha Bank Branch

Be informed about the Bonus points of your cards

Learn more about the Alpha Bank digital wallets

Google Pay

Apple Pay

FAQs

I do not bank with Alpha Bank, but I have e-Banking credentials from a previous programme (e.g. Fuel Pass I and II and Tourism-for-All). Can I use them to activate my Market Pass Visa?

If you had chosen Alpha Bank to have a virtual card issued for the Tourism-For-All Pass, you must use the e-Banking credentials that had been generated then. Your new Market Pass Visa card will appear on your e-Banking. If you have forgotten your credentials, find out how to recover your credentials online.

If you had chosen Alpha Bank to have a virtual Fuel Pass I and II and/or a Freedom Pass issued and had obtained e-Banking credentials, we will send you new e-Banking credentials.

I have forgotten/lost my Alpha Bank e-Banking Username/Password. What should I do?

To recover your e-Banking Password online you will need:

Your email.
Your mobile phone.

To recover your e-Banking Username online you will need:

An Alpha Bank card number.
Your email.
Your mobile phone.

Alternatively, call on +302111073827 (Monday-Friday, 09:00-17:00).

Can I use my virtual Market Pass Visa card to shop online?

Yes, using your card details. To view the card details (card number, expiry date and CVV), log into myAlpha Mobile and choose Cards > Card Details.

I have myAlpha Wallet installed on my mobile, but the Market Pass does not seem to work. What should I do?

myAlpha Wallet does not support the Market Pass. To shop at a POS with the Market Pass, you must add the Market Pass card to the Google Pay digital wallet through myAlpha Mobile.

My device does not support Google Pay. Can I still shop?

Yes, but only online, using your card details. To view the card details (card number, expiry date and CVV), log into myAlpha Mobile and choose Cards > Card Details.

FIND OUT MORE

Need additional help?

Market Pass call centre:

2111073827

Working hours:

Monday to Friday, 09:00-17:00