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Payments

Pay bills and dues online from your mobile with myAlpha Mobile or your computer with myAlpha Web. Make payments at any time, without visiting a branch or ATM. 

Pay on the go

Wherever you are
You don’t have to visit an Alpha Bank branch, or use an ATM or APS.
Any time you want
Make payments any time you prefer and choose if they will be carried out immediately or on another day.
Perfectly secure
For every payment you make from your mobile or your computer, the system asks you for 2nd confirmation.

How e-Banking payments make banking easier

Have a look at how to easy it is to make payments from your mobile or computer.

Cards, accounts, loans, donations

You can pay:

  • Card bills issued by Alpha Bank and other banks
  • Loan instalments at Alpha Bank
  • Bills issued by companies and organisations  
 
 

1,000+ companies and organisations 

Pay bills to over 1,000 entities, such as public organisations or private businesses.

State and social insurance funds

Registered tax debts, stamp duties, vehicle registration fees, EFKA, EYDAP, EUATH, municipalities, chambers, etc.

Energy

  • Power and natural gas providers: PPC, HERON, Volterra, efa, etc.
  • Oil companies: MYRTEA, HERMES, CORAL, etc.
  • Power grid operators: DESFA, DEDDIE, IPTO, etc.

Telecommunications and internet

Vodafone, Cosmote, Wind, Nova, etc.

Insurance companies

Ethniki Insurance, NN Hellas, Generali, Ergo, Interamerican, European Reliance, etc.

Donations

Patient associations, NGOs, foundations, etc.

Other companies and organisations

Trading companies, gyms, transportation companies, educational organisations, tyre companies, associations, security companies, etc.

View all the companies and organisations  you can make payments to through your e-Banking.

 
Tip: Did you change your mind about a payment or the details you entered are incorrect? You can cancel it through myAlpha Web, provided it has not gone through yet. 
 

Immediate payment

The money is transferred instantly. This method is available for card payments, Α700 or Alpha Epilogi loan payments, as well as payments to a number of companies and organisations.

At a selected date

The money is transferred on the date you have chosen. The earliest possible date that a transfer can be carried out is the same business day: 

  • At 17:00, if you enter it before 16:00. 
  • At 22:00, if you enter it after 16:00. 

Make sure you have sufficient balance in your account on the payment date. If the payment does not go through, we send you a free email or text message to notify you, through Alpha alerts.

 
Tip: Choose “Block the amount” to secure the amount in your account for that day. You won’t lose any interest. 
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Woman with mobile

By charging an account

Make payments by charging any of your accounts in euro that are linked to your e-Banking.

 

By credit card

To make payments to companies and organisations, you may also use your credit cards. At the same time, you collect points from the Bonus loyalty programme.

 
Tip: Find out if you can set up interest-free instalments for your payments. Your bill is paid off right away, but you pay the amount gradually on your card. For energy bills, you can pay them off in up to 6 interest-free instalments. 

By prepaid card

Make payments to companies and organisations by charging your prepaid card.

€0 fee for Alpha Bank payments

You pay no fees for payments to your Alpha Bank credit cards and loans.

More affordable than at a branch

For all payments, the fees are equal to or significantly lower than those at branches and they range:

  • €0/transaction, for payments to the State, social security funds, local authorities, and insurance, energy, water and telecommunications companies. 
  • From €0 to €0.50 / transaction, depending on the company or organisation.
  • €1 for credit card payments to another bank.

View the list of payment fees for every company and organisation.

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Woman with laptop

Can I make payments from my mobile or computer?

Have a look at the conditions for making payments from your e-Banking.

Make payments online provided you...

  • Hold an account or an active Alpha Bank credit card.
  • Have e-Banking credentials.
  • Have updated your details at Alpha Bank.  
 
Make payments online provided you...
Have at hand...

Have at hand...

  • The payment / bill number, which appears on your bill
  • The payment amount
  • The pay-by date, as it is necessary for certain payments, e.g. EYDAP

Make payments through e-Banking

Using your e-Banking credentials, log into myAlpha Mobile app from your mobile or myAlpha Web from your computer.

No e-Banking?

Get credentials

From your computer or mobile

If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.

Start banking with us

Online, without visiting a branch 

Open your first account with Alpha Bank and get e-Banking credentials online.

Staying secure

We adopt all the necessary measures for you to make secure payments through myAlpha Web and myAlpha Mobile.

How we protect you

The security of your transactions is our priority. Find out how we safeguard your transactions.

How to protect yourself

We have put together tips and instructions that will help you carry out your transactions more securely.

What you must look out for

Have a look at the most common scamming methods, so that you can remain vigilant and know what you must look out for.   

Any questions?

Find answers to all your questions about the online payments.

Make payments through e-Banking

Download the myAlpha Mobile app on your smartphone or log into myAlpha Web from your computer.
Your bank on your mobile
Download the myAlpha Mobile app and start banking from your mobile, on the go.
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