Mobile banking

Complete control

Get an overview of all your products at Alpha Bank and other banks you bank with at a glance.

Transactions on the spot

Pay accounts, loans and card, and transfer up to €500/day to your contacts free of charge with IRIS payments.

Online products

Get cards, payroll or other accounts, personal loans and transaction packages, and give pocket money to your kids.

Account management
Card management
Transfers and payments
IRIS payments
Protection for your transactions

Activating an inactive account

Activate your inactive account in 2 steps, so you can use it to carry out transactions through it once again.

Closing an account

You may close one of your accounts, as long as you have unlinked any products or services from it and have notified any joint account holders.

For new cards

Activate your card in 3 steps and add it to your digital wallet.

Tip: You don’t need to wait to get the new card by post to use it. You can activate it from myAlpha Mobile and start shopping and paying using your digital wallet on your mobile.

For cards you already hold

Keep track of your card balances, Bonus points, if you hold a Bonus card, and activity/transfer log. Moreover:

Load your prepaid cards.
Transfer Bonus points from 1 of your Bonus cards to another.

Tip: If you’ve forgotten your card PIN, you don’t need to contact us. Simply request to have your PIN resent through myAlpha Mobile.

Send money anywhere

In just a few steps, you may transfer money:

Between your own Alpha Bank accounts or to another holder’s Alpha Bank account.
To another bank in Greece or abroad immediately or at a future date.

Tip: Did you send money to someone and they never received it? Look through your transaction history to locate the transfer.

You may also pay:

Card bills issued by Alpha Bank and other banks
Loans instalments, you own or someone else’s, at Alpha Bank
Bills issued by companies and organisations
Donations to charities

Up to €500 to your mobile contacts

With IRIS payments you can send money to your friends as easily as sending a text message.

Send up to €500 a day, free of charge, to any of your mobile contacts, provided you have both activated the service. You may also use IRIS to pay professionals, businesses and e-shop., as long as they have also activated it.

Activate IRIS payments in 4 steps through myAlpha Mobile app.

Payments with QR scanning

You may pay professionals, businesses, e-shops and your bills by scanning the QR code.

Find out how to pay with IRIS QR scanning from your mobile.

Stolen or lost card

If your card has been lost or stolen, report it in a flash from your mobile, without having to call us. Your card is cancelled immediately. If you want, you can ask to have it reissued at the same time.

Tip: If you’re 100% sure that you’ve lost your card, you can block it temporarily, until you find it, for transactions at ATMs, POS devices or online, or for all three.

Transaction limits in debit cards

Change the transaction and withdrawal limit on your debit card, depending on your needs.

Activate push notifications

Activate push notifications, if they’re not already activated, to approve in a flash from your mobile transactions you carry out through myAlpha Web or payments you make using your Alpha Bank cards online.

How to manage your e-Banking from your mobile

Recover your credentials if you’ve forgotten them, tailor your e-Banking to your preferences and update your details.

If you’ve forgotten your credentials
Tailored to your needs
Easy detail updating

Recover your username online, as long as you hold an active Alpha Bank card and have registered your mobile number and email with us.
Recover your password online, as long as you remember your username and have registered your email and mobile number with us.
You may change your e-Banking username and password before they expire, using ones you have less trouble remembering.
Unlock your e-Banking online in a flash, in case you locked it.

Activate biometrics and push notifications.
Save transactions your carry out regularly, so you won’t have to repeat the process each time.

Change your mobile number or email on the spot: Profile > Personal info.
Update your details through eGov-KYC or through alpha.gr by online document upload, any time you like.

Instant solutions
Accounts
Cards

Instant solutions

SELECT TILES HERE

myAlpha Vibe

Pocket money online

Digital card and specially designed app for teenagers.

myAlpha Quick Loan

Loan up to €3,000 from your mobile

Instantly in your account, without supporting documents.

Accounts

SELECT TILES HERE

In 5 steps

Cards

SELECT TILES HERE

Transactions on the go

Debit cards

Easy day-to-day transactions and Bonus points when you shop.

In a flash and contactless

Credit cards

With unique privileges and discounts at partner companies.

Linked to digital wallets

Prepaid cards

Complete control over your expenses and social contribution.

Download the app

Download myAlpha Mobile on your mobile from:

Google Play for Android devices
App Store for iPhone
App Gallery for Huawei

Install the app on your mobile and choose “Login with credentials”.

Enter your e-Banking credentials (username and password) to log in.

If you don’t bank with us, you can choose “Register” to open your first account online and get a debit card and e-Banking credentials on the spot.

Follow the steps

Enter the 6-digit confirmation code you received.
Tap on “Next” to start your device identification.
To register your device, enter the 6-digit confirmation code you received.
Set a 4-digit PIN for quick app login.
Re-enter your 4-digit PIN for confirmation.
You can also activate Touch ID or Face ID if you want.
Choose “Activate” to start receiving push notifications to approve transactions.