Alpha Feel Safe card insurance

How you are covered against the loss of personal belongings

Get compensated for:

• Expenses you made to replace lost or stolen documents.
• The cost of replacing your keys and locks, if your keys are lost or stolen.
• Calls made by others, after your mobile was stolen.
• New bag and/or wallet, if they are lost or stolen.
• Mobile and/or tablet replacement, if they are lost or stolen.

What are the coverage limits

The cumulative maximum coverage limits for each insurance term are:

• €250
• €300 in case of mobile phone or tablet theft
  

How you are covered for medical expenses

You are compensated for medical expenses incurred in case of card theft following an assault.

Expenses include medical, pharmaceutical or other treatment (such as physical therapy or X-rays, medical consultations, lab tests, outpatient treatment at hospitals or clinics etc.).

The cumulative maximum coverage limit for each insurance term is €600.

How to make a claim

To make a claim, you need to submit the original receipts for services rendered, as well as any other documents Generali may request to verify the conditions of the incident.

A necessary condition is for the police and an Emergency Response Centre (EKAV) ambulance to have been called at the scene and have reported the incident.