Alpha Cyber Security insurance plan

Third-party threat protection for your online transactions

You are covered for up to €2,000 a year for financial damages due to unauthorised third-party activities (online fraud) that results in loss of money from your:

• Bank accounts (e.g. through e-Banking)
• Credit or debit cards (e.g. through digital wallets)

Online shopping coverage

You are covered for up to €2,000 a year for financial damages arising from online shopping, if:

• The products have not been delivered within at least 4 weeks from the agreed delivery date or the period specified when you checked out.
• Only part of the products and not all the products ordered have been delivered at the shipment address.
• The products were delivered, but are different to the ones you bought online.
• The products delivered have been significantly damaged.

You pay a €50 excess per damage.

Detailed info

Find out the insurance terms and the covers (only in Greek) provided by Alpha Cyber Security, the insurance plan we offer in cooperation with Generali.

If your digital identity is stolen

If your digital identity is stolen, you are covered for tech support, so you can:

• Recover your digital identity.
• Change your credentials, in line with the best practices for each case.

Meanwhile, the tech assistant:

• Locates the cause of the incident.
• Runs checks to determine whether your digital identity has been leaked on the internet.

Legal expenses coverage

With a maximum coverage limit of €500 a year, you are covered for legal expenses you may need to pay to safeguard your legal interests, exclusively if the digital identity theft cover is activated.

Recovery of your data

You are covered for the tech support fees of the associated company that retrieves your data from:

• All types of internal and external hard drives located inside or linked to laptops or desktops.
• All types of internal or external SSDs.

The storage units may have suffered damages from any cause, such as mechanical or electrical issues, damage to standard software or even erroneous actions by you, such as data deletion or hard drive formatting.

You are covered for 1 data recovery a year for hard drives you have bought in the last 4 years.

Automatic renewal

Your insurance is automatically renewed every year by standing order.

Cancellation by request to Generali

If you want to cancel your insurance policy, sent a written request by email to Generali or fill in the contact form.