The Regulation affects the following Alpha Bank products, whether these are offered to an individual or to a business:
A) Payment orders (credit transfers)
- Individual internal payments within the Bank (outgoing), through:
- Branches
- myAlpha Web / myAlpha phone/ myAlpha mobile - ATMs
- Individual interbank payments (outgoing), through:
- Branches
- myAlpha Web / myAlpha phone/ myAlpha mobile
- Individual incoming payments
Possibility to obtain information through:
- Branches
- myAlpha Web/ myAlpha phone/ myAlpha mobile
- (Bilateral or Interbank) payment orders for payments owned to third parties using a specific entry code , through:
- Branches
- myAlpha Web / myAlpha phone/ myAlpha mobile
- ATMs
- Payroll Payment with submission of a relevant file on behalf of the businesses ONLY, through the following services:
- myAlpha Web
- ALPHA BANK FILE TRANSFER
- ALPHA MASS PAYMENTS
- PHYSICAL FILE TRANSFER (CD)
- Internal mass payments within the Bank with submission of a relevant file on behalf of the businesses ONLY, through the following services:
- myAlpha Web
- ALPHA BANK FILE TRANSFER
- ALPHA MASS PAYMENTS
- PHYSICAL FILE TRANSFER (CD)
- Interbank mass payments with submission of a relevant file on behalf of the businesses ONLY, through the following services:
- ALPHA BANK FILE TRANSFER
- ALPHA MASS PAYMENTS
B) Collections (direct debits)
- Bilateral debits with submission of a relevant file on behalf of the businesses ONLY, through the following services:
- ALPHA BANK FILE TRANSFER
- ALPHA MASS PAYMENTS - Interbank debits with submission of a relevant file on behalf of the businesses ONLY, with the Bank acting as:
- Debtor Bank (or)
- Creditor Bank