Branch Network

Subscribe in just a few minutes via my Alpha Mobile app, at no cost*:

* Valid until 30.06.2023

You are all set!

Now you can log in to e-Banking from anywhere, anytime! From your PC or tablet via myAlpha Web, from your mobile phone via myAlpha Mobile or via my Alpha Phone.  

Frequent questions

Can I open my first Alpha Bank account online?

Yes. You only need a few minutes and 2 supporting documents to open your first account through your mobile phone, daily from 07:30 to 23:30. You do not need to visit a branch.

  1.  Download and install the myAlpha Mobile app.
  2. Take photos of your face and your ID card or passport. Start a video call with an Alpha Bank employee.
  3. Take a photo of your income tax clearance certificate or upload it.
  4. Accept the Terms and Conditions for banking with us.

When you open a new account, you automatically get:

  • A debit card for purchases and cash withdrawals.
  • e-Banking credentials to manage your account online.

If you have any problem during the process, call us on +302103260000 or visit any Alpha Bank branch.


How can I sign up to e-Banking?

Online, through myAlpha Mobile, as long as you have a smartphone and an Alpha Bank debit or credit card.

Download and install the free app on your smartphone and get your e-Banking credentials in 4 steps:

  1. Enter the number of your Alpha Bank debit or credit card, or scan your card. Tap on “Next” and enter 2 out of the 4 digits of your PIN according to the instructions.
  2. Enter the 6-digit code you receive on the phone number you have registered with Alpha Bank. If you do not receive a code, you can request to have it resent through SMS or Viber.
  3. Enter your email address or confirm the email address you have registered with Alpha Bank. You will receive a confirmation code in your email.
  4. Create a Username and Password for your first sign-in on the myAlpha Mobile app. Your e-Banking credentials are all set.

Alternatively, you can visit any Alpha Bank branch and provide some proof of ID.

When you apply to sign up to e-Banking, we give you a 15-digit Username and a temporary Password, which you will have to change after your first login on myAlpha Web or myAlpha Mobile.

When you sign up at a branch, there is a one-off fee of €8.


What products can I get online through Alpha Bank’s e-Banking?

You can navigate to the New products section on myAlpha Web to get online:

  • Alpha Smart Save account.
  • myAlpha Quick Loan consumer loan.
  • Cheque book.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Alpha Bank Prepaid Mastercard.
  • Aegean Bonus Visa credit card. 
  • Alpha Online Time Deposit and Alpha Online Time Deposit with Bonus.
  • ALPHA Credit Protection and ALPHA Credit Protection Plus credit card repayment insurance plans.

You can also use myAlpha Mobile on your smartphone to apply for:

  • myAlpha Quick Loan consumer loan.
  • Alpha Bank Enter Visa/Bonus Visa, Alpha Bank Enter Mastercard/Bonus Mastercard debit cards.
  • Aegean Bonus Visa credit card. 

What personal details can I update online through eGov-KYC?

  • Proof of ID
  • Tax number
  • Income
  • Home address and landline number
  • Occupation
  • Work address

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