New mobile app
An upgraded online transaction experience
What you can do through the new app
How to log into the new mobile app for the 1st time
Download the new app and log in
Download the new mobile app on your device from:
- Google Play for Android devices
- App Store for iPhones
Install the app on your mobile and choose “Already have digital banking”.
Enter your digital banking credentials (username and password).
Follow the steps
- Enter the 6-digit verification code you received.
- Tap on “Next” to start your device verification.
- To register your device, enter the 6-digit verification code you receive.
- Set a 4-digit PIN for quick app login.
- Re-enter your 4-digit PIN for confirmation.
- Activate Touch ID or Face ID, if you want.
- Choose “Activate” to start receiving push notifications to approve transactions.
No digital banking?
Get business credentials
For freelancers or companies with 1 representative
Get business credentials, provided you already have personal ones or hold an active Alpha Bank card.
Get personal credentials
If you haven’t already signed up
Get personal digital banking credentials in a flash through your mobile or computer.
Staying secure
How we protect you
How to protect yourself
What you must look out for
Any questions?
Find the answers you need about the new mobile app.
Do I need to have both the old and the new app installed on my phone?
Up to when will I need to have both apps installed on my phone?
Can I carry out the same tasks through the new app as through the old one?
No. For the time being, the old mobile app offers more options than the new one.
Gradually, new versions of the new app will be released with more functionalities, until it includes all the functionalities of the old app and some extra ones. Then you’ll be able to carry out all your banking transactions through the new app and you’ll uninstall the old one.
Are my transactions through the new app secure?
I have downloaded the new app, but I can’t open a 1st account at Alpha Bank. What should I do?
You need to download the old app, and through that you can:
- Open your 1st account.
- Sign up to digital banking.
Then, you’ll be able to carry out transactions through both apps.
BACK