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Online application for letters of guarantee with eLG

It’s fast and easy to apply for and amend your letters of guarantee from your computer through business web banking. Activate eLG over the phone or by email.

100% online, anywhere you are

From your computer
Apply online 24/7 based on your available credit limit and visit a branch only to pick it up.
In 3 currencies
Get letters of guarantee issued in euro, US dollar or pound sterling.
Option for amendment
You can increase the amount or extend the expiry date in LGs you’ve had issued online.
Easy activation
You can sign the letter of guarantee agreement online from your computer.

How eLG makes your business run smoother

Discover how we make your day-to-day business simpler.

  • Apply for a new letter of guarantee or for an amendment 24/7 from your computer.

  • Avoid any time-consuming red tape.

  • Visit our branch only to pick up the letter of guarantee, once we notify you.

  • We check your available credit limit online and if it’s not sufficient, we let you know so you can contact one of our representatives.

  • Start your application for a letter of guarantee, save it temporarily and continue when you have the time.

  • You see the indicative cost before completing the process.

  • Go through the entire process within the secure business web banking environment.

  • Through your history, under “Letters of Guarantee”, you have access to all letters of guarantee, per category: active, cancelled, amendments, original issues.

  • Sign the application online through myAlpha Documents.

Any questions?

Find the answers you need about getting letters of guarantee issued online.

How do I activate the online application for letters of guarantee through eLG?

  1. Contact the representative or the branch you are working with or email us at e-productsliaison@alpha.gr so we may give you the framework agreement and a template for the special Board act. Sole proprietorships do not need to bring a Board act.
  2. Submit the special Board act for a legal opinion through myAlpha Web if your company is Société Anonyme (SA), Limited Liability Company (LTD), Private Company (IKE), General Partnership (OE) or Limited Partnership (EE). Alternatively, you can bring it to a branch.
  3. Come to the branch after the legal opinion to sign the framework agreement for the activation.

Book an appointment to visit a branch near you.

What are the conditions for activating the online application for a letter of guarantee?

To activate the service, the business must:

  1. Have a Greek tax number.
  2. Have sufficient credit limit for letters of guarantee.
  3. Not be active in shipping or project finance.

In addition it must:

  1. Not need to submit a special Board act for each letter of guarantee issued according to the business representation.
  2. Ensure the people you authorise to manage the service have e-Banking credentials and can sign online.
  3. Have updated the business details and the details of the legal representatives.
  4. Not have debts in settlement.

Can I request a specific text when I apply for a letter of guarantee online?

No. Through myAlpha Business Web we can issue letters of guarantee only in our own template.

If the beneficiary has provided a specific text, you must book an appointment and apply at the branch you are working with.

View all the FAQs

Activate eLG for online letters of guarantee

Contact a representative or the branch you’re working with. Otherwise email us at e-productsliaison@alpha.gr.

If you own a sole proprietorship, book an appointment at a branch to activate the service.

To get a certificate of authenticity for a letter of guarantee we have already issued, call the branch where it was issued.