How to activate the virtual use of your new card
Log into myAlpha Mobile
Log in to myAlpha Mobile with your or credentials or biometrics. If you have not downloaded the app to your mobile, you can do so for free:
Find your new card
Tap on your new card on the home screen (Overview) as soon as we issue it, in up to 3 business days from the time you submitted your application.
If you cannot locate your card on the home screen, look for it from the menu on the top left, under “Cards”.
Add the new card to your digital wallet
Tap on “Add to digital wallet” to add your new card to Apple Pay or Google Pay.
To complete the process, fill in the code you received through SMS or email. Otherwise, confirm with biometrics.
To add the card, you need to have downloaded the latest version of the myAlpha Mobile app.
If you have a wearable device, you can also add your card to that.
However, to be able to shop online, you must also activate the “Shop online” setting. Go to the home screen (Overview), tap on your card and then tap on “Settings”.
You’re all set! You can now use your new card for your day-to-day transactions at contacteless POS devices or online. It’s that simple, fast and secure.
Once you actually receive your new card, you must activate it online.
