Branch Network

Smishing (suspicious SMS texts)

How this scam works

Similar to suspicious or phishing emails, suspicious or fraudulent SMS text (smishing) messages are sent for the same purpose. In this case, too, you must not follow the links leading to fake websites.

If you happened to follow a link contained in such an SMS and shared your credentials or authorised a transaction you did not make with a Push Notification, you must contact us immediately.

How to protect yourself

To better protect yourself, you can look out for specific signs that point to a suspicious SMS.


Read the link very carefully before tapping on it. If it looks legitimate, then make sure to carefully check the page you will be redirected to after you tap on it. You need to be absolutely certain it belongs to your bank’s official website.

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