Branch Network

Fake bank websites

How this scam works

If you receive an email that appears to have been sent by your bank, but asks you to provide your credentials or contains links that will supposedly take you to your e-Banking, do not answer it.

Such messages are sent by scammers, and the links they contain usually redirect you to a fraudulent or fake page, which is, however, an exact copy of your bank’s official login page. Once redirected, you will be prompted to enter your credentials so that scammers can steal them.

How to protect yourself

Never answer such emails and never click on the links they contain.

There are ways for you to recognise fraudulent or fake pages.

Pop-up windows

These pages may look exactly like the actual bank pages, but they appear in a way that is never the case with the real ones provided by your bank. Fraudulent pages open in pop-up windows and prompt you to enter your personal details and credentials. To get rid of these windows, you can choose a browser that allows you to block them.

Claims of urgency

An actual bank will never use the word “URGENT” to get your attention. Such methods are only used by fraudulent bank pages.

Faulty page design

Fake bank pages and fake messages are usually marked by obvious faults in design. You should be very cautious if something looks wrong in terms of design or spelling.


Always check the URL appearing in your browser’s address bar to make sure you are actually on your bank’s official website.

Find out how to confirm you are on Alpha Bank’s official website.

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