New customer
Branch Network
Security and PIN BACK

I have forgotten my subscription codes or “locked” my subscription to Alpha Global Cash Management. What should I do?

You can issue online a new Password or unlock your subscription as long as you remember your 15 digit Username or the alias you have created to remember it, and have a valid mobile phone number and an email registered in your e-Banking user profile.


Get a new Password online


Alternatively, if you do not remember your Username or alias or/and your email and mobile phone number are not registered in your e-Banking user profile, the legal representative of the company has to visit the company's Branch of cooperation in order to:
  • request to be reminded of the Username* 
  • as well as provide your email and mobile phone number.


* The 15-digit Username which you received during your e-Banking registration remains always in effect (even if you have set an alias of your choice) and you can always use it to log in.
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

For the proper operation of our website www.alpha.gr, we are required to use cookies. Subject to your consent, we will use additional cookies to improve the browsing experience, of our website, to obtain performance and functionality analytics and provide advertising tailored to your needs. If you agree to the use of all additional cookies, select “ACCEPT”. If you do not wish the additional cookies to be installed, select “DECLINE” or be informed about our Cookie Policy as well as the different types of cookies, and declare or change your preferences (except for technically essential cookies, which cannot be deactivated), by clicking on “Cookie Settings”.