Alpha Feel Safe card insurance
Also for the contents of your bag

Alpha Bank SA, in addition to its status as a credit institution, also acts as an insurance intermediary. Find out more (only in Greek).
Discover the features
How it protects you
How you’re covered against money or card theft or loss
Get compensated if:
- You are robbed at an ATM.
- Your card is stolen or lost and used by a third party. Illegal use has to occur after the card is stolen or lost, and up to the moment it is deactivated.
What are the coverage limits
The cumulative maximum coverage limits for each insurance term are:
- €500 for all cards and €600 for gold cards, in case of money theft
- €2,500 for all cards and €4,500 for gold cards, in case of card loss or theft



How you are covered against the loss of personal belongings
Get compensated for:
- Expenses you made to replace lost or stolen documents.
- The cost of replacing your keys and locks, if your keys are lost or stolen.
- Calls made by others, after your mobile was stolen.
- New bag and/or wallet, if they are lost or stolen.
- Mobile and/or tablet replacement, if they are lost or stolen.
What are the coverage limits
The cumulative maximum coverage limits for each insurance term are:
- €250
- €300 in case of mobile phone or tablet theft
How you are covered for medical expenses
You are compensated for medical expenses incurred in case of card theft following an assault.
Expenses include medical, pharmaceutical or other treatment (such as physical therapy or X-rays, medical consultations, lab tests, outpatient treatment at hospitals or clinics etc.).
The cumulative maximum coverage limit for each insurance term is €600.
How to make a claim
To make a claim, you need to submit the original receipts for services rendered, as well as any other documents Generali may request to verify the conditions of the incident.
A necessary condition is for the police and an Emergency Response Centre (EKAV) ambulance to have been called at the scene and have reported the incident.



Can I get the insurance plan?
Apply provided you...
- Hold an Alpha Bank credit or debit card.
- Are over 18 years old.
- Have booked an appointment at an Alpha Bank branch.


Have at hand...
The necessary supporting documents depending on whether you:
- Already bank with Alpha Bank and have updated your details.
- Want to start banking with us or haven’t updated your details.