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Alpha Feel Safe card insurance

Protect your personal belongings and secure compensation in case of card theft or loss with the Alpha Feel Safe insurance plan we’ve designed with Generali.

Also for the contents of your bag

Simultaneous protection
Insure personal belongings that may be lost along with your card.
Fast payout
Secure fast payout to cover the expenses you made due to the loss.
At €38 / year
Choose if you want to pay through your account or by card.

Alpha Bank SA, in addition to its status as a credit institution, also acts as an insurance intermediary. Find out more (only in Greek).

Discover the features

Find out all the features of the Alpha Feel Safe card insurance plan.

How it protects you

View the benefits and covers you get with the Alpha Feel Safe card insurance plan.

How you’re covered against money or card theft or loss

Get compensated if: 

  • You are robbed at an ATM.
  • Your card is stolen or lost and used by a third party. Illegal use has to occur after the card is stolen or lost, and up to the moment it is deactivated.

What are the coverage limits

The cumulative maximum coverage limits for each insurance term are:

  • €500 for all cards and €600 for gold cards, in case of money theft
  • €2,500 for all cards and €4,500 for gold cards, in case of card loss or theft

How you are covered against the loss of personal belongings

Get compensated for:

  • Expenses you made to replace lost or stolen documents.
  • The cost of replacing your keys and locks, if your keys are lost or stolen.
  • Calls made by others, after your mobile was stolen.
  • New bag and/or wallet, if they are lost or stolen.
  • Mobile and/or tablet replacement, if they are lost or stolen.

What are the coverage limits

The cumulative maximum coverage limits for each insurance term are:

  • €250
  • €300 in case of mobile phone or tablet theft
 

How you are covered for medical expenses

You are compensated for medical expenses incurred in case of card theft following an assault.

Expenses include medical, pharmaceutical or other treatment (such as physical therapy or X-rays, medical consultations, lab tests, outpatient treatment at hospitals or clinics etc.).

The cumulative maximum coverage limit for each insurance term is €600.

How to make a claim

To make a claim, you need to submit the original receipts for services rendered, as well as any other documents Generali may request to verify the conditions of the incident.

A necessary condition is for the police and an Emergency Response Centre (EKAV) ambulance to have been called at the scene and have reported the incident.

Can I get the insurance plan?

Have a look at the conditions to get the Alpha Feel Safe card insurance plan.

Any questions?

Find the answers you need about Alpha Feel Safe card insurance.

Insure your card

Book an appointment and get the Alpha Feel Safe card insurance plan.