How to activate and manage myAlpha Vibe

Give your child their pocket money with myAlpha Vibe and the virtual prepaid myAlpha Vibe Mastercard.

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How to activate and manage myAlpha Vibe

Giving pocket money becomes child’s play

Your child (15-18 years) can get their e-pocket money through myAlpha Vibe.

Get the specially designed virtual prepaid myAlpha Vibe Mastercard, load it and give access to your child through myAlpha Mobile. Once your child adds the virtual prepaid myAlpha Vibe card to their digital wallet, they can shop online and in-store.

How to give pocket money online using myAlpha Vibe

Choose a package

Find the myAlpha Vibe section on the myAlpha Vibe home screen.

Choose myAlpha Vibe One or myAlpha Vibe More, depending on whether you want to give pocket money to 1 or more children.

Accept the terms of use, the pre-contractual information and the personal data notice.

Choose account

Choose the account to be charged every time you load your child’s card. We will collect the monthly fee from the same account.

Enter child’s details

Fill in your child’s details: first name, last name, date of birth and first name of the mother or father. Choose “Next”. Ensure that the information is correct and tap on “Confirm”.

Get the card

Fill in your child's mobile number. Confirm with the confirmation code that your child receives on their mobile.

Fill in your child’s email address. Confirm with the confirmation code that your child receives on their email.

Choose “Slide to issue card”. Your child’s card is all set. We send an SMS to the child’s mobile with a link to download the myAlpha Vibe app.

Pair the 2 parent-child apps

Your child downloads the myAlpha Vibe app on their mobile. An 8-digit code along with a QR code appear on the screen.

Fill in or scan the code on the myAlpha Vibe home screen, through your myAlpha Mobile, and pair your app to your child’s app.

The card appears automatically on the child’s app.

Load the card

Load the card from the myAlpha Vibe section on myAlpha Mobile. Find your child’s card and choose “Load”.

You can choose between one-off or recurring loading. If you choose recurring loading, fill in the amount you wish to give to your child and the frequency: every 1 or 2 weeks, or every month. You can change or cancel your loading choices any time you wish.

How my child activates myAlpha Vibe

When the card is all set, your child:

Receives an SMS to download the myAlpha Vibe app.
Pairs their app to yours, after giving you the 8-digit code or the QR code that appears on their mobile.
Creates a Username and Password for their profile.
Registers their mobile number with the bank through a confirmation code, and activates biometrics and the Push Notifications. If the push notifications were not activated the first time the child logged into the app, they can do so any time they wish through the app settings under Profile > Settings.
Reads and accepts the terms of use, the personal data notice and the cookies policy.

How my child uses the card

The child can keep track of the card through myAlpha Vibe, a specially designed version of myAlpha Mobile.

They can use their pocket money to shop online and at POS devices. Through myAlpha Web, they:

Add the virtual prepaid MyAlpha Vibe Mastercard to their Apple Pay or Google Pay digital wallet. They may also add their card to the Garmin Pay and Xiaomi Pay digital wallets, but not through the app.
Find their card details to shop online.
Receive updates on the card balance.

Your child approves their own transactions, through push notifications on their mobile. If the push notifications were not activated the first time they logged into the app, they can do so any time they wish through the app settings under Profile > Settings.

For your child to be able to add the card to their digital wallet they must meet the manufacturer’s age criteria:

15+ for Apple Pay.
15+ for Google Pay.
No age limit for Xiaomi Pay.
16+ for Garmin Pay.

Learn more about loading the card

Only the parent

Only the parent can load and unload the card through their e-Banking.

Card loading and unloading limits

You can load the card with an amount:

between €5 and €500, for any recurring or one-off loading.
up to €500 a month, in total, regardless of the number of loadings.

Moreover, you can unload up to €2,000 per day from the card.

One-off loading

You can load the card as many times as you like each month.

Any time you load the card, the account you entered when you activated the package is charged. If you wish to transfer money from a different account, you can switch accounts during the loading.

Recurring loading

You can set up recurring loading for your child’s card, so they get their pocket money at fixed intervals, as you would do with cash.

To set up the recurring loading, choose:

Amount.
Whether you want your child to get their e-pocket money every 1 or 2 weeks, or every month.

If the loading date falls on a Saturday, Sunday or public holiday, the child will get the amount on the next working day.

You can only set up 1 recurring loading. However, if you need to give more money to your child, you can make as many one-off loadings as you wish.

The recurring loading is always made using the account you entered when you activated the package.

Changing or cancelling the recurring loading

You can easily change or cancel the recurring loading through your mobile.

From the myAlpha Mobile "Overview", tap on the box to get to myAlpha Vibe.
Choose the child’s tab.
Choose “Change” next to the recurring loading.
Change the amount or frequency of loading or choose “Cancel loading” to cancel it.
Choose “Confirm”.

You can transfer money from your child’s card back to your account any time you wish. Through your mobile phone, using myAlpha Mobile:

On the home screen, scroll down to the “Cards” section and tap on myAlpha Vibe Mastercard.
Choose “Unload”.

Download the myAlpha Mobile App

Pin, Fingerprint & Face ID for fast and easy login

IRIS Payments for instant money transfers and payments in e-shops

Locate the nearest Alpha Bank Branch

Be informed about the Bonus points of your cards

Frequent questions

I have more than 4 children aged 15-18 years. Can I give them pocket money through myAlpha Vibe?

If you have more than 4 children aged 15-18, ask the other parent to get the programme through myAlpha Mobile. This way, they can give pocket money to the rest of the children.

Each parent can include 4 children in myAlpha Vibe, through their app.

Can both parents have myAlpha Vibe to give pocket money to their child?

Only 1 of the 2 parents can add the child to their myAlpha Vibe through their app.

Do I have to approve the child’s transactions?

No, you don’t. The child approves their own online transactions, through push notifications on their mobile. However, they must activate them the first time they log into the app.

In-store POS transactions do not require approval.

Can the child use their e-pocket money without a digital wallet?

Yes, they can use it for online shopping. They can find their card details in the “Card” section of their app.

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