myAlpha Vibe: How to get it

Discover the easiest way to give pocket money to your child online, right from your mobile. Using their own card and specially designed app, children become more independent and learn how to carry out secure transactions.

Download the myAlpha Mobile app today:

Download the app

Start the process provided you...

Have e-Banking credentials.
Have downloaded and installed the myAlpha Mobile app on your mobile.
Have updated your details at Alpha Bank.
Have a child between 15 and 18, who has a smartphone, a mobile number and an email.

Have at hand...

Your mobile
Your child’s mobile

1. Locate myAlpha Vibe

Log into myAlpha Mobile with your e-Banking credentials, 4-digit PIN or biometrics.

Locate the myAlpha Vibe banner on the myAlpha Mobile home screen. Otherwise, locate it under New products > Kids Wallet.

As soon as the page opens, tap on “Learn more” to continue. On the next page, read the eligibility criteria and the frequently asked questions. Tap on “Get myAlpha Vibe” to continue.

2. Choose package and account

Choose:

myAlpha Vibe One, at €1.99 a month, to give pocket money to 1 child.
myAlpha Vibe More, at €2.99 a month, to give pocket money to 2-4 children.

Accept the terms of use, the pre-contractual information and the personal data notice. You also receive these documents by email.

Choose the account to be charged every time you load your child’s card. We will collect the monthly fee from the same account. Tap on “Continue”.

3. Fill in the child’s details

Fill in your child’s details: first name, last name, date of birth and father’s first name. Tap on “Continue”. Ensure that the information is correct and tap on “Confirm”.

Fill in your child's mobile number and tap on “Continue”. Fill in the 6-digit code the child receives on their phone and tap on “Continue”.

Fill in your child's email and tap on “Continue”. Fill in the 6-digit code the child receives on their email and tap on “Continue”.

4. View the card

Choose: Issue card > Slide to issue card. Confirm the transaction with your 4-digit PIN or biometrics.

Your child’s card is all set. We send an SMS to the child’s mobile with a link to download the myAlpha Vibe app.

5. Pair the 2 parent-child apps

To start pairing the parent and child apps, choose: Continue > Pair with child’s app.

The child taps on the link they receive by SMS on their mobile. On the page that opens, they tap on “Download” and are transferred to the corresponding store to download the app.

As soon as the child opens the myAlpha Vibe app, an 8-digit code and a QR code appear. Through your myAlpha Mobile, scan the QR code or fill in the 8-digit code. Tap on “Continue” to pair your app to the child’s app.

To approve the pairing of the 2 apps, confirm with your 4-digit PIN or biometrics.

6. How my child gets the card

For your child to log into the app and use the card, they choose “Create profile” to create a username and a password.

The child logs into the app with their username and password, and:

Registers the device.
Creates a 4-digit PIN and, if they wish, activates biometrics.
Activates the push notifications, which are activated in 24 hours.
Reads and accepts the terms of use, the personal data notice and the cookies policy.

Adds the virtual prepaid myAlpha Vibe Mastercard to their Apple Pay or Google Pay digital wallet. They may also add their card to the Garmin Pay and Xiaomi Pay digital wallets, but not through the app.