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myAlpha Vibe: How to get it
Discover the easiest way to give pocket money to your child online, right from your mobile. Using their own card and specially designed app, children become more independent and learn how to carry out secure transactions.
Download the myAlpha Mobile app today:
Can I get it?
Start the process provided you...
- Have e-Banking credentials.
- Have downloaded and installed the myAlpha Mobile app on your mobile.
- Have updated your details at Alpha Bank.
- Have a child between 15 and 18, who has a smartphone, a mobile number and an email.
Have at hand...
- Your mobile
- Your child’s mobile
How to kick off the process...
1. Locate myAlpha Vibe
Log into myAlpha Mobile with your e-Banking credentials, 4-digit PIN or biometrics.
Locate the myAlpha Vibe banner on the myAlpha Mobile home screen. Otherwise, locate it under New products > Kids Wallet.
As soon as the page opens, tap on “Learn more” to continue. On the next page, read the eligibility criteria and the frequently asked questions. Tap on “Get myAlpha Vibe” to continue.
2. Choose package and account
Choose:
- myAlpha Vibe One, at €1.99 a month, to give pocket money to 1 child.
- myAlpha Vibe More, at €2.99 a month, to give pocket money to 2-4 children.
Accept the terms of use, the pre-contractual information and the personal data notice. You also receive these documents by email.
Choose the account to be charged every time you load your child’s card. We will collect the monthly fee from the same account. Tap on “Continue”.
3. Fill in the child’s details
Fill in your child’s details: first name, last name, date of birth and father’s first name. Tap on “Continue”. Ensure that the information is correct and tap on “Confirm”.
Fill in your child's mobile number and tap on “Continue”. Fill in the 6-digit code the child receives on their phone and tap on “Continue”.
Fill in your child's email and tap on “Continue”. Fill in the 6-digit code the child receives on their email and tap on “Continue”.
4. View the card
Choose: Issue card > Slide to issue card. Confirm the transaction with your 4-digit PIN or biometrics.
Your child’s card is all set. We send an SMS to the child’s mobile with a link to download the myAlpha Vibe app.
5. Pair the 2 parent-child apps
To start pairing the parent and child apps, choose: Continue > Pair with child’s app.
The child taps on the link they receive by SMS on their mobile. On the page that opens, they tap on “Download” and are transferred to the corresponding store to download the app.
As soon as the child opens the myAlpha Vibe app, an 8-digit code and a QR code appear. Through your myAlpha Mobile, scan the QR code or fill in the 8-digit code. Tap on “Continue” to pair your app to the child’s app.
To approve the pairing of the 2 apps, confirm with your 4-digit PIN or biometrics.
6. How my child gets the card
For your child to log into the app and use the card, they choose “Create profile” to create a username and a password.
The child logs into the app with their username and password, and:
- Registers the device.
- Creates a 4-digit PIN and, if they wish, activates biometrics.
- Activates the push notifications, which are activated in 24 hours.
- Reads and accepts the terms of use, the personal data notice and the cookies policy.
Adds the virtual prepaid myAlpha Vibe Mastercard to their Apple Pay or Google Pay digital wallet. They may also add their card to the Garmin Pay and Xiaomi Pay digital wallets, but not through the app.
...and how to carry on
How your child can use myAlpha Vibe
About getting updates through the app
Your child can keep track of the card through myAlpha Vibe, a specially designed version of myAlpha Mobile, where they can:
- Find their card details to shop online.
- Receive updates on the card balance.
About using the card
Your child approves their own transactions, through push notifications on their mobile. If the push notifications were not activated the first time the child logged into the app, they can do so any time they wish through the app settings under Profile > Settings.
Each day they can shop and carry out transactions up to €500.
About digital wallets
For your child to be able to add the card to their digital wallet, they must meet the manufacturer’s age criteria:
- 15+ for Apple Pay
- 15+ for Google Pay
- No age limit for Xiaomi Pay
- 16+ for Garmin Pay
Who can load the card and up to what amount
Only the parent
Only the parent can load and unload the card through their e-Banking.
Card loading and unloading limits
You can load the card with an amount:
- Between €5 and €500, for any recurring or one-off loading.
- Up to €500 a month, in total, regardless of the number of loadings.
Moreover, you can unload up to €2,000 per day from the card.
How to load the card
From your mobile or computer
Locate the child’s card under “Overview” on myAlpha Mobile or myAlpha Web and choose “Load”.
One-off loading
You can load the card as many times as you like each month.
Any time you load the card, the account you entered when you activated the package is charged. If you wish to transfer money from a different account, you can switch accounts during the loading.
Recurring loading
You can set up recurring loading for your child’s card, so they get their pocket money at fixed intervals, as you would do with cash.
To set up the recurring loading, choose:
- Amount.
- Whether you want your child to get their e-pocket money every 1 or 2 weeks, or every month.
If the loading date falls on a Saturday, Sunday or public holiday, the child will get the amount on the next working day.
You can only set up 1 recurring loading. However, if you need to give more money to your child, you can make as many one-off loadings as you wish.
The recurring loading is always made using the account you entered when you activated the package.
Changing or cancelling the recurring loading
You can easily change or cancel the recurring loading through your mobile.
- From myAlpha Mobile “Overview” section, tap on the box to get to myAlpha Vibe.
- Choose the child’s tab.
- Choose “Change” next to the recurring loading.
- Change the amount or frequency of loading or choose “Cancel loading” to cancel it.
- Choose “Confirm”.
How to unload the card
You can transfer money from your child’s card back to your account any time you wish. Through your mobile phone, using myAlpha Mobile:
- On the home screen, scroll down to the “Cards” section and tap on myAlpha Vibe Mastercard.
- Choose “Unload”.
Should I watch the video?
Tips & tricks about pocket money
No e-Banking?
Get credentials
From your computer or mobile
If you hold an active Alpha Bank debit or credit card, you can get credentials on the spot, without visiting a branch.
Start banking with us
Online, without visiting a branch
Open your first account with Alpha Bank and get e-Banking credentials online.
Any questions?
Find answers to all your questions about myAlpha Vibe.
I have more than 4 children aged 15-18 years. Can I give them pocket money through myAlpha Vibe?
If you have more than 4 children aged 15-18, ask the other parent to get the programme through myAlpha Mobile. This way, they can give pocket money to the rest of the children.
Each parent can include 4 children in myAlpha Vibe, through their app.
Can both parents have myAlpha Vibe to give pocket money to their child?
Do I have to approve the child’s transactions?
In-store POS transactions do not require approval.
The myAlpha Vibe virtual card
Your child may use the card to shop online or carry out contactless transactions with their digital wallet.
Download myAlpha Mobile today to give pocket money to your child online.
