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Save money with myAlpha Benefit Standard
Activate the myAlpha Benefit Standard transaction package today from your mobile or computer, through e-Banking.
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Frequent questions

How can I calculate how I benefit with myAlpha Benefit Standard?

By adding up the fees for each transaction separately based on the current Alpha Bank price list and subtracting the myAlpha Benefit Standard monthly fee:

Total transaction fees – monthly myAlpha Benefit Standard fee €2.00 = Monthly savings

For example:

Transaction Fees according to the price list

Bill payment by standing order:

  • Energy
  • Landline
  • Mobile phone
 

 

0.30€

0.30€

0.30€

Payment of water bill 0.30€
Payment of car insurance 0.30€
Transfer to another bank for tuition fees 1.30€
Rent collection through payment from another bank 4.00€
Cash withdrawal from an ATM of another bank 0.75€
Total monthly fees 7.55€
Monthly myAlpha Benefit Standard fee – 2.00€
Monthly savings 5.55€

Do I have to pay the entire fee, irrespective of the day of the month when I activate the package?

Yes. However, if you activate the package after the 20th of the month, you may choose to activate it at the start of the following month and pay the fee on the 1st day of that month.

In this case, the monthly fee is blocked on your account and charged on the 1st day of the following month. If you change your mind before the fee is charged, you can cancel the package and the fee amount will be released.

I did not carry out any transactions this month. Do I still need to pay the monthly fee?

Yes. The fee is prepaid and charged automatically on the 1st day of each month. If you do not carry out any transactions, the fee is not returned. Moreover, you cannot roll those transactions over to the following month.

I have carried out more transactions this month. Will I pay extra?

Yes. For any transaction in excess of those offered by the myAlpha Benefit package, you are charged according to the Alpha Bank price list.

Can I deactivate the myAlpha Benefit transaction package?

Yes, you can deactivate it any time you wish, through myAlpha Mobile or myAlpha Web, as long as you are the holder of the account that is linked to the package:

Overview > Account tab > Menu > Transaction package > Deactivate

The package will be deactivated immediately. The fee for the current month that has already been charged is not returned.