Branch Network

What your new Alpha Bank Mastercard has to offer

Maximum flexibility – Use the Alpha Bank Mastercard at over 45 million businesses, in-store or online.

Electronic payments – Add the Alpha Bank Mastercard to your Apple Pay, Google Pay, Xiaomi Pay or Garmin Pay digital wallet for convenient and fast shopping.

Secure transactions – Confirm each transaction you carry out with notifications you receive on your mobile.

Offers and gifts – Get notified about offers and enter draws for unique gifts and experiences.

Bonus loyalty programme

Already participating?

All the points you have collected to date continue to be valid and are available for you to redeem on your My Bonus Account and the Bonus App.

1st time participating?

Collect bonus points daily by shopping in of the many participating merchants and get discounts when you redeem them.

Find out more about the Bonus loyalty programme.

Affinity loyalty programme

If you receive an Affinity Mastercard, you earn 2% Affinity euros over the total amount of your shopping.

You can redeem the Affinity euros you collect when you shop at Zara, Zara Home, Bershka, Massimo Dutti, Pull & Bear, Stradivarius and Oysho.

Find out more about the Affinity programme.

 

FAQS

Why does my Diners club card have to be replaced?

We are redesigning our products and are replacing all Diners club cards with Mastercard credit cards, which are similar in terms of quality. Our aim is to move into the new era, and offer you flexibility and better services, in line with the current market conditions.

Mastercard cards incorporate innovative technology, are universally accepted in Greece and abroad, and offer goundbreaking services.

When will I receive my new Mastercard?

If you have not yet received your new card, it’s on its way and you will receive it shortly. Provided we have your email or mobile number, we will notify you as soon as your new card is available.

When can I start using my new Mastercard in the place of the Diners club card?

As soon as you activate your Mastercard, you can start using it. 

What do I have to do once I receive my new Mastercard?

1. Activate it

Activate the Mastercard within 2 months from the time you receive it: 

  • Through your mobile phone, using myAlpha Mobile
  • Through your computer, using myAlpha Web
  • At an Alpha Bank ATM

2. Notify companies regarding any standing orders

Give the number of your new Mastercard to the companies you had set up standing orders with your Diners club card (e.g. mobile phone companies, pay TV companies, insurance companies, subscriptions for websites, magazines, newspapers, etc.)

 

Will my PIN change?

You will find information about the PIN for your new Alpha Bank Bonus Mastercard in the letter that comes with the card.

If you have forgotten your PIN, follow the instructions to recover it.

If you want to change your PIN with another 4-digit number, go to any Alpha Bank ATM.