Frequently Asked Questions about e-Banking for Businesses
Transactions
Transfers - Overview
- What is the cost for fund transfers using the Alpha e-Banking services?
- What are my options concerning the execution date of a transfer?
- What does the option to block the amount of a transfer mean?
- In which currencies can I carry out transactions?
- To which countries can I send remittances?
- I have an Alpha Bank account in a foreign currency. Can I make transfers to and from this account?
- Can I have a transaction copy for my transfer?
- Can I have a history of my transfers?
- How can I save a transfer to "My Transfers"?
- What are recurring transfers?
- I have not activated myAlpha Code. Can I make transfers via myAlpha Web?
- What is the IRIS Online Payments service?
Payments
- What are my options concerning the execution date of a payment?
- When is the payment made?
- What does "blocking the amount" mean?
- Can I have a transaction copy for my payment?
- Can I have a history of my payments?
- Can I make payments with my credit card and collect bonus points at the same time?
- If I submit a payment order that contains a mistake (e.g. wrong amount), what can I do?
- How can I save a payment to "My Payments"?
- What are standing orders?
- I have not activated myAlpha Code. Can I make payments via myAlpha Web?
- What is the IRIS Service for businesses and how can I pay through it?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.