Frequently Asked Questions about e-Banking for Businesses
Transactions
Transfers - Overview
- What is the cost for fund transfers using the Alpha e-Banking services?
- Does my special pricing apply when I convert currency online?
- Can I cancel a transaction I carried out through Web FX?
- What are my options concerning the execution date of a transfer?
- What does the option to block the amount of a transfer mean?
- In which currencies can I carry out transactions?
- To which countries can I send remittances?
- I have an Alpha Bank account in a foreign currency. Can I make transfers to and from this account?
- Can I have a transaction copy for my transfer?
- Can I have a history of my transfers?
- How can I save a transfer to "My Transfers"?
- What are recurring transfers?
- How can I save and carry out again multiple transfers to Alpha Bank accounts?
- I have not activated myAlpha Code. Can I make transfers via myAlpha Web?
Payments
- What are my options concerning the execution date of a payment?
- When is the payment made?
- What does "blocking the amount" mean?
- Can I have a transaction copy for my payment?
- Can I have a history of my payments?
- Can I make payments with my credit card and collect bonus points at the same time?
- If I submit a payment order that contains a mistake (e.g. wrong amount), what can I do?
- How can I save a payment to "My Payments"?
- How can I save and carry out again multiple transfers to Alpha Bank accounts?
- How can I carry out multiple payments to organizations?
- I can't find an organization that I want to make a payment to while I’m carrying out multiple payments. How can I execute the payment?
- What are standing orders?
- I have not activated myAlpha Code. Can I make payments via myAlpha Web?
- What kind of payments can I make via my corporate myAlpha Web subscription?
- What loans can I pay through myAlpha Web corporate subscription?
- How can I find out the next instalment for my loan?
- Can I make a payment to a revolving account?
- I don't see my loans on myAlpha Web's corporate subscription. How do I add them?