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Nexi eMerchants portal

At any time, keep track of transactions carried out with Nexi POS terminals in-store or through your e-commerce.

For POS and e-commerce payment collections

Cost-free
No need to pay an additional fee for accessing or using the Nexi eMerchants portal.
Complete control, wherever you are
Keep track of your POS and e-commerce transactions, even when you’re not at your place of business.
For all your branches
Access transactions from all your business branches, if they share the same tax number.

Discover what it can do for your business

Discover how Nexi eMerchants makes your day-to-day business easier.

Everything under control

Through the Nexi eMerchants portal you:

  • Keep track of transactions carried out with a Nexi POS in-store or through your e-shop, wherever you are.
  • Check online whether transactions are approved or rejected. 
  • Get regular statements with all card transactions. We notify you by email when the latest statement is issued.

Conveniently grouped

View in groups the transactions of your business from all your points of sale and Nexi POS terminals.

You also get aggregate information on all debit notes you have issued. If you want to enable this option, call on +30 210 624 4300.

Easy tracking

The portal gives you access to detailed statistics and specially designed graphs with: 

  • Approved or rejected transactions
  • IRF transactions
  • Pending instalments
  • Credit status
  • Statements

Multi-user access

If you want, you can link more than 1 users to the same account, so your employees can also keep track of transactions.

The extra users are added by the user who logged into eMerchants for the 1st time, under the “Create User” section.

Multiple merchant IDs (MIDs)

Provided they have the same tax number, you can link multiple MIDs to 1 user, without having to create a centralised code.

For example, if your business has branches, you can keep track of the transactions from all branches in your account.

How to log into Nexi eMerchants for the 1st time

Go to the portal and register for free to start using Nexi eMerchants.

Create an account

  1. On the home screen, choose “Register”.
  2. Fill in your details and accept the Terms of Use. Then choose “Register”.
  3. In the email we send you, choose “Activate Nexi eMerchants”. If you cannot find the email in your inbox, check your junk folder.

Log into the portal

  1. Fill in the username and password you created.
  2. Choose “Login”.

New to Alpha Bank?

Start your business relationship with Alpha Bank online and get a sight account and digital banking credentials, as long as you own a sole proprietorship or a business with 1 legal representative.

Any questions?

Find the answers you need about Nexi eMerchants.

I’ve forgotten my credentials for the Nexi eMerchants portal. What should I do?

Go to the eMerchants Portal:

  1. Choose “Forgot Password”.
  2. Fill in the “Username”.
  3. Slide the bar and choose “Send Reset Link”.
  4. In the email you receive, choose “Reset Password”.

I’ve received the account activation email for the eMerchants portal but the link is disabled. How can I reactivate it?

Call on +30 210 624 4300, Monday to Friday, 09:00-17:00.

How far back can I search for transactions through Nexi eMerchants?

You can search for transactions carried out in the last 13 months.

If you have chosen group access, you can search for transactions carried out in the last 13 months from the date you signed up.

Keep track of your POS and e-commerce payment collections

Get free access to the Nexi eMerchants portal and secure complete control over your business transactions through your Nexi POS and e-commerce.