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Corporate Service Centres
Conclude your day-to-day business and transactions faster than ever, when it suits you and with personalised support.
Services tailored to your needs
Why it’s better for you
Personalised services
We assign you to a Service Officer, so you have a steady contact person and enjoy uninterrupted service.
Our team is made up of people with experience in business affairs and transactions. They know your needs and can offer well-rounded and reliable services.
To ensure optimum service, the Relationship Managers are in close contact with the respective Service Officers at the Corporate Service Centre.
Extended hours, with no appointment necessary
You visit a comfortable and exclusive environment, whenever is most convenient for you, without an appointment or the usual foot traffic.
The Corporate Service Centre is open weekdays for extended hours, 09:00-17:00.
Also from the comfort of your office
It’s not necessary to visit the Corporate Service Centre for all your business affairs.
You may conclude your requests by email and through:
- Signing an agreement for carrying out remote transactions
- Signing a confirmation letter for carrying out remote transactions
- Electronic signature of representatives
- myAlpha Documents
- gov.gr
What you can do
Accounts
- Open or close an account.
- Add joint account holders to your account.
- Change the account details.
- Transfer money.
- Investigate an incoming transfer from another bank.
Cards
- Get business debit and credit cards.
- Apply to dispute a transaction.
- Add a holder to a business card.
Loans
- Get certificates for your loan, such as interest or full repayment.
- Pay a loan instalment, only with offsetting.
Cheques
- Issue cheques in euro and pay bills of exchange.
- Apply for and get a chequebook.
- Manage cheques to be deposited in the account and postdated cheques.
International trade
- Conclude processes for imports within the EU.
- Receive all the necessary documents, such as payment bills.
Other banking services
- Sign up to e-Banking for business.
- Get a POS device.
- Renew the legalisation of your business representatives.
How a is business transferred to a Corporate Service Centre
We ensure the smooth transition of your day-to-day business affairs.
1. Notification and acquaintance
We send you a letter notifying you that we are transferring your day-to-day banking affairs to a Corporate Service Centre.
For even smoother transition and to answer any of your questions, key officers also contact you:
- Relationship Manager responsible for managing your relationship with us
- Service Officer who will undertake your day-to-day banking affairs
2. One-on-one tour
We book an appointment for you to meet the new team personally.
We welcome you and give you a tour of the new facilities we have set up exclusively for large businesses and SMEs.
3. Automatic transfer
We transfer all your banking affairs from the branch to the Corporate Service Centre automatically.
The Service Officers are briefed on your business so they can serve you more efficiently.
Contacting the Corporate Service Centre
To contact us, send us an email.