Use the Alpha Bank e-services only through the official Alpha Bank website (www.alphabank.gr) and not through links from other sites.
Before using the Alpha Bank e-services, make sure you are in Alpha Bank’s secure transactional environment:
If you use Internet Explorer:
- Click on the green "lock" displayed on the upper part of the Internet Explorer window:
- A dialogue box is displayed. Select "Details" on the upper part of the box.
- Select the field “Subject”.
- The item "Common Name (CN)” should display www.alpha.gr or www.alphabank.gr.
- The item "Organisation (O)" must display "Alpha Bank SA".
If you use Mozilla Firefox:
- Click on the green "lock" displayed on the upper part of the Mozilla Firefox window:
- A dialogue box is displayed with "Security" pre-selected.
- Select the field "View".
- A dialogue box is displayed with "Security" / "General" pre-selected.
- In the field "Issued to", the item "Common Name (CN)" should display www.alpha.gr.
- In the field "Issued to", the item "Organisation (O)" must display "Alpha Bank SA".