Cost of registration and use of Alpha e-Banking services
myAlpha Web
Subscription to myAlpha Web is free of charge!
Make your transactions via myAlpha Web and enjoy:
- free of charge transfers to third party Alpha Bank accounts
- discounts in payments to companies / organisations and simple transfer orders to accounts held in other domestic or foreign banks.
Find out more about any costs arising from the use of the Alpha Bank e-Banking services, according to Alpha Bank's current price list.
myAlpha Code Service
For an additional level of security in your sensitive transactions at myAlpha Web and myAlpha Phone, you can register to myAlpha Code Services with an annual cost of Euro 12.00. There is no additional cost, whether you choose to receive additional passwords via SMS/Viber to your mobile phone or generate them via the myAlpha Code device.
Interbanking orders
Charges for fund transfers to other domestic banks via myAlpha Web, according to their way of payment (chosen by the sender), are the following:
- Charges shared (SHA). Alpha Bank‘s charges will be paid by the sender and the other bank’s charges (depending each time on its pricing policy) by the beneficiary.
- Charges paid by the sender (ΟUR). The sender will pay all fund transfer’s charges namely:
- Alpha Bank's charges: according to the Bank's current price list (click here).
- Surcharge for the beneficiary's bank charges (OUR): additional interbank charges based on bilateral agreements between the sender and the receiving banks.
The aforementioned fees are not refundable in the event that the fund is returned to the sender by the recipient's bank for any reason e.g. discrepancy on the beneficiary's name.
Terms and conditions for transfers abroad
To be able to record a transaction for fund transfers to another bank abroad via myAlpha Web, you need to be informed about the terms and conditions of the transaction and to declare that you agree with them when carrying out your order.
Here you can find all the necessary information for the terms and condition of the transaction as well as the available relative documents:
Terms of the transaction – It includes the terms of the transaction that you have to agree to in order to proceed and record your transfer.
Directive 2001/97/EC of the European Parliament and of the Council of 4 December 2001 - amending Council Directive 91/308/EEC on prevention of the use of the financial system for the purpose of money laundering.
Directive 2005/60/EC of the European Parliament and of the Council of 26 October 2005 - on the prevention of the use of the financial system for the purpose of money laundering and terrorist financing.
Directive 2008/20/EC of the European Parliament and of the Council of 11 March 2008 - on the prevention of the use of the financial system for the purpose of money laundering and terrorist financing, as regards the implementing powers conferred on the Commission.