Branch Network
Security and PIN BACK

I've forgotten my passwords or locked my subscription

Gain again easy and highly secure access to Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking.

Does your subscription include active Additional Password Services?

You can now issue a new password or unlock your subscription (by creating a new password) online, enjoying the extra security offered by the Additional Password Services.

In the alternative, you can:

-visit the nearest Branch to obtain a new password, the user ID* or to have your subscription unlocked
-call at +30 210 326 0000, daily from 8:00 to 22:30, to unlock your subscription following the identification of your personal data.

*The 15-digit user ID you received upon your initial registration for Alpha e-Banking services remains in effect (even if you have set a new user ID of your choice) and you can use it to log into them.

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