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myAlpha Code Service BACK

I lost myAlpha Code Device What do I have to do?

If you lose myAlpha Code device you should:

  • visit the Alpha Bank Branch you collaborate with, in order to submit an application for a new device
  • deactivate your myAlpha Code device (menu Services > myAlpha Code > myAlpha Code Services’ status > Temporary deactivation), in which case you will be able to carry out only informational transactions
  • deactivate permanently the Additional Password Services for all subscribers in your approval level, if you no longer wish to use them (menu Services > myAlpha Code > Service deactivation).

Learn more about the myAlpha Code Service.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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