Digital Business Onboarding: Frequently asked questions
Digital Business Onboarding
General
- Who is this service for?
- Does the Digital Business Onboarding service concern companies who are already Alpha Bank Customers?
- How can I learn more about the documents required to initiate the process?
- How will I be notified of the progress of my application?
- How is the process completed and how will I obtain the products?
- Can I complete the process online without visiting a Branch?
- The company has only one legal representative but the latter has not received an e-mail for completing the process online. Why?
- I also wish to obtain other products, in addition to a current account and an e-Banking subscription. Can I apply for these online?
- I have started the process but I did not complete the submission of the documents. Should I start again from the beginning?
- If the company is newly established, is it obliged to submit an Income Tax Statement to the Bank?
- If I have any problem during the process, is there anyone I can contact?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.