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Digital Business Onboarding: Frequently asked questions

    • Support Center for Business
    • e-Banking
    • Digital Business Onboarding: Frequnetly asked questions

    Frequently Asked Questions

    You have questions? Find the answer you are looking for at the respective category of questions!
    Digital Business Onboarding 14
    Security and PIN 10
    myBusiness Benefit 0
    0
    Registration 4
    Product Information 20
    Online Legalisation for Legal Entities 13
    Transactions 32
    Technical issues 4
    myAlpha Code Service 2
    Online Disbursement Application 6

    Digital Business Onboarding

    General

    • Who is this service for?
    • Does the Digital Business Onboarding service concern companies who are already Alpha Bank Customers?
    • How can I learn more about the documents required to initiate the process?
    • How will I be notified of the progress of my application?
    • How is the process completed and how will I obtain the products?
    • My company is newly-founded and I have not filed a tax return yet. Can I use Digital Business Onboarding?
    • What if I face a problem during the process?
    • Can I conclude the process online without visiting a branch?
    • What documents do I need to open a business account?
    • The company has only one legal representative but the latter has not received an e-mail for completing the process online. Why?
    • I also wish to obtain other products, in addition to a current account and an e-Banking subscription. Can I apply for these online?
    • I have started the process but I did not complete the submission of the documents. Should I start again from the beginning?
    • If the company is newly established, is it obliged to submit an Income Tax Statement to the Bank?
    • If I have any problem during the process, is there anyone I can contact?
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