Fostering transparency and accountability

Disclosures on our activities across the 3 ESG pillars

Aiming to improve our strategy and create long-term sustainable value for all stakeholders, we monitor our financial, environmental and social performance.

We publish transparent and full information about our activities across all sustainable development areas. We disclose our ESG ratings and performance , as well as financial and non-financial reports:

• Sustainability Report
• Self-Assessment Report based on the UNEP FI principles
• CDP Questionnaire
  

Visit our ESG reporting hub.

International standards and principles

We prepare the annual Sustainability Report in line with the requirements of the Corporate Sustainability Reporting Directive (CSRD) and the corresponding European Sustainability Reporting Standards (ESRS).

The content of the Report is based on 4 key principles:

1. Double materiality.
2. Stakeholder engagement.
3. Completeness and transparency.
4. Consistency and comparability.
   
    

We also take into account other standards, such as:

• ΑΑ1000 AccountAbility Principles.
• Athens Stock Exchange ESG Reporting Guide.
• SASB Standards.

Double materiality approach

Through the double materiality approach, in 2025 we aimed at identifying and assessing material impacts, risks and opportunities. At the same time, we combined the impact on the environment and society with the financial dimension, in line with the European Sustainability Reporting Standards (ESRS).

The method is based on analysing Group activities and data, and engaging the stakeholders. This way, it covers own operations, the supply chain (upstream) and customers along with products (downstream).

Tools and resources used:

• UNEP FI, to analyse portfolio impact.
• ENCORE, to identify environmental risks and dependencies.
• Existing mapping of stakeholders and engagement output (e.g. meetings, customer surveys).
• Portfolio, supplier and financial report data.
  

Issues assessed as potentially material:

The assessment covered the entire range of ESG issues, according to the ESRS, and evaluated whether they are material or not, based on severity, importance and likelihood.

• Environment (E): climate change, emissions, biodiversity, use of resources.
• Society (S): employees, human rights, customers, social impact of financing.
• Governance (G): business ethics, regulatory compliance, corporate governance.
  

These issues were assessed as real impacts occurring in the present, and also as potential impacts that may occur in the short-term until 2026, medium-term until 2030 and long-term until 2050, based on trends, regulations and developments.

Information quality certified by independent agencies

We assign to third parties the task of preparing an assurance statement on the content of our annual reports.

Deloitte Certified Public Accountants SA prepared the Independent Assurance Statement for our 2022 Sustainability Report.