GR
alphabank_logo_gold
Gold Personal Banking
Your Personal Consultant
They are always next to you, operating as your main source of information.
Asset Management
A range of comprehensive investment options from top investment firms globally, at your disposal.
e-Wealth Services
Benefits
Upgraded services and exclusive rewards for the Alpha Bank Gold Personal Banking members.
Replacing Mastercard cards with Visa cards
We are replacing the Gold Enter Bonus Mastercard debit card with the Gold Enter Bonus Visa.
Gold Enter Bonus Visa
The debit card that offers benefits to make your day-to-day transactions more convenient.
Gold Business Banking
Search
Find out what you are looking for.
Branch Network
Find a Branch near you.
Browse directly
on the map BRANCH NETWORK
Communication
Let us know your
issue in writing COMMUNICATION
Support center and
FAQs SUPPORT CENTER
+30 210 326 5000
Monday - Friday 8:00 until 21:00
Saturday 9:00 until 16:00
myAlpha
RETAIL
CORPORATE
BACK
Replacing Mastercard cards with Visa cards

Replacing Mastercard cards with Visa cards

We are expanding our partnership with Visa and are replacing your Gold Enter Bonus Mastercard debit card with the Gold Enter Bonus Visa.
Discover the new card

Have you just received the new Visa card?

Activate it
On the spot, through your mobile or computer, or at an Alpha Bank ΑΤΜ with the PIN of your old Mastercard.
Add it to your wallet
Add the card to your wallet, even if you haven't received the actual card yet, to use it right away.
Use it just like the old one
Use your new card in the same way and get the same benefits as before.

What you need to know

Your PIN

You keep the same PIN you had for your old Gold Enter Bonus Mastercard debit card.

The annual fee

Your new card has the same annual fee and commissions as your old one.

The features and benefits of your card

Your new card offers the same options and benefits as your old one:

Your Bonus loyalty programme

Your new card will continue to be part of the Bonus loyalty programme and the Bonus Exclusive programme, to redeem points and get discounts and special offers at programme partners. Any remaining Bonus points you had collected with your old debit card are available in your My Bonus account.

 

Your standing orders

Give the new card number to the businesses where you’ve set up standing orders for payments, such as mobile phone bill, insurance policies, etc.

Your digital wallet

If you were using Apple Wallet, Google Wallet or Garmin Pay, don't forget to add your new Gold Enter Bonus Visa debit card. 

Find out more about digital wallets.

Your old card

Destroy your old Mastercard once you activate your new Visa card. 

If you don’t activate it, the old card will be cancelled automatically in 2 months from the date stated in the letter that came with the card.

 

 

Learn everything about your new card

Have a look at the options and benefits you get with your new Gold Enter Bonus Visa debit card.

  • Collect Bonus points when you shop in-store and online in Greece and abroad.

  • Redeem your Bonus points at Bonus loyalty programme partner companies and get substantial discounts.

  • Shop at millions of businesses (in-store or online) with the Visa logo all over the world.

  • When you shop, your account is charged automatically, without any interest charges.

  • Link your card to up to 5 Alpha Bank accounts, to withdraw cash from whichever you prefer.

  • Withdraw cash from ATMs of any bank, in Greece and abroad.

  • Carry out simple, fast and secure contactless transactions with contactless technology.

  • Tap your bank card directly on the ticket validator when travelling on the metro, bus, trolley and tram in Athens, without needing to buy a ticket.

  • No need to type your card PIN for transactions under €50.

  • If you forget your card PIN, you can recover it on the spot through your e-Banking.

  • Enjoy exclusive experiences and offers by Visa, in partnership with leading international organisations.

  • We keep you updated all the time so you don’t miss out on anything.

  • Receive Alpha alerts with Viber / text message or email in real time for every card transaction, free of charge.

  • Confirm your online transactions with push notifications or the 6-digit code you receive with Viber / text message on your mobile.

  • Change your card cash withdrawal and transaction limits online through your e-Banking or lock your card temporarily if you’re not sure whether you’ve lost it.

  • You get a one-time passcode for every transaction, through myAlpha Secure Web.

Any questions?

Find answers about replacing the Gold Enter Bonus Mastercard with a Visa card.

When will I receive my new Visa debit card?

If you have not yet received your new card, it’s on its way and you’ll receive it shortly. Provided we have your email, we’ll notify you as soon as your new card is available.

Once the card is issued, you can activate its virtual use through your e-Banking. Through myAlpha Mobile, you can easily add the card to your digital wallet to carry out transactions with your mobile. Otherwise, you can use the card details to shop online.

 

When will my old Mastercard be deactivated?

Once you activate your new Visa card.

If you don’t activate it, the Mastercard will be cancelled in 2 months from the date stated in the letter that came with the card.

 

Will I be charged for the replacement of my card?

No. The replacement of your Mastercard by the Visa debit card is completely free of charge. The pricing policy and transaction terms will not change.
View all the FAQs