e-Consent for Private Banking customers

Manage online documents to carry out investment transactions through your e-Banking, faster than ever.

Wealth Management
e-Consent for Private Banking customers

Managing documents online

Through new digital tools for your investment transactions, we make your day-to-day banking easier.

With e-Consent you can carry out investment transactions for your portfolio remotely, through myAlpha Web or myAlpha Mobile, provided you have valid e-Banking credentials. This way, you can accept or reject documents containing your orders for investment transactions securely on the spot.

If you don’t have e-Banking credentials, you can get them easily through your mobile, without having to visit a branch. You just need to have an Alpha Bank debit or credit card.

Download the myAlpha Mobile app:

QR code Alpha Mobile Banking

From your computer

Log into myAlpha Web with your e-Banking credentials (Username and Password).
From the menu on the right choose: Notifications > My documents > To be managed.
Locate the document of the transaction and click on the 3 dots to open it.
Scroll down to the end to activate the “Agree” / “Disagree” options.
Click on “Agree” if you want to accept the document, fill in the myAlpha Code you receive on your mobile and click on “Next”.
or
Click on “Disagree” if you want to reject the document and choose the reason for the rejection from the drop-down list.

From your mobile

Log into myAlpha Mobile from your mobile.
Tap on the menu on the top left and choose: Notifications > My documents > To be managed.
Locate the document of the transaction to open it.
Scroll down to the end to activate the “Agree” / “Disagree” options.
Choose “Agree” if you want to accept the document and approve the action with the 4-digit PIN of your myAlpha Mobile or with biometrics (fingerprint or Face ID).
or
Click on “Disagree” if you want to reject the document and choose the reason for the rejection from the drop-down list.

Completing the process

As soon as you complete the steps, a message pops up on your computer or mobile informing you whether the document acceptance or rejection process has been completed successfully.

You also receive a message on the email you have registered with us informing you of the successful outcome of your request.

To view the documents you have accepted, choose:

From your computer – My documents > Completed > Investments
From your mobile – Menu > Profile > My documents > Completed > Investments

To view the documents you have rejected, choose:

From your computer – My documents > Cancelled > Investments
From your mobile – Menu > Profile > My documents > Cancelled > Investments

For further information, your Private Banker is always available to help you.