How to use the virtual Dentist Pass Visa card

Cards
How to use the virtual Dentist Pass Visa card

Through your digital wallet

Use the aid amount credited into the virtual Dentist Pass Visa exclusively for paying dentists or orthodontists who own a POS device.

The virtual card may be used at POS devices, by adding your card to the Apple Wallet or Google Wallet through myAlpha Mobile.

Find out how you can add the card to your digital wallet.

I bank with Alpha Bank and don’t have e-Banking credentials.

To get access to your virtual Dentist Pass Visa card:

Download the myAlpha Mobile app if you have not already installed it on your phone.
Choose “Login with credentials” on the app to log in using your e-Banking credentials (Username and Password).
Find your new virtual Dentist Pass Visa card on the overview page (under “Cards”).
Choose “Add to Google Wallet” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

I bank with Alpha Bank and have e-Banking credentials

To get access to your virtual Dentist Pass Visa card:

Download the myAlpha Mobile app if you have not already installed it on your phone.
Choose “Login with credentials” on the app to log in using your e-Banking credentials (Username and Password).
Find your new virtual Dentist Pass Visa cardon the overview page (under “Cards”).
Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer.

I do not bank with Alpha Bank

To use your new virtual Dentist Pass Visa card, you get e-Banking credentials (Username and Password) by email/SMS on the contact details you provided in your Dentist Pass application at vouchers.gov.gr.

If you had chosen Alpha Bank to have a virtual card issued for the Market Pass or the Tourism-For-All Pass, you must use the e-Banking credentials you had obtained then. If you have forgotten them, contact us on +302111073827 so we may send you new ones.

To get access to your virtual Market Pass Visa card:

Download and install the myAlpha Mobile app on your mobile phone.
Choose “Login with credentials” on the app to log in using the e-Banking credentials you received by email/SMS. Do not choose “Sign up to e-Banking” or “New customer”.
Find your new virtual Market Pass Visa card on the overview page (under “Cards”).
Choose “Add to Google Pay” or “Add to Apple Wallet”, to add it to the digital wallet you prefer..

Download the myAlpha Mobile App

Pin, Fingerprint & Face ID for fast and easy login

IRIS Payments for instant money transfers and payments in e-shops

Locate the nearest Alpha Bank Branch

Be informed about the Bonus points of your cards

Learn more about the Alpha Bank digital wallets

Google Pay

Apple Pay

Frequent questions

I already have my Alpha Bank e-Banking credentials, but I have received new credentials for the Dentist Pass and cannot log into myAlpha Mobile. What should I do?

Call us on +302111073827, Monday to Friday, 09:00-17:00.

I have forgotten/lost my Alpha Bank e-Banking Password/Username. What should I do?

To recover your e-Banking Password online, you will need:

Your email.
Your mobile phone.

To recover your e-Banking Username online, you will need:

An Alpha Bank card number.
Your email.
Your mobile phone.

Alternatively, call on +302111073827 (Monday-Friday, 09:00-17:00).

I have myAlpha Wallet installed on my mobile, but the Dentist Pass does not seem to work. What should I do?

myAlpha Wallet does not support the Dentist Pass. To use your virtual Dentist Pass Visa card at a POS device, you must add it to the Google Wallet through myAlpha Mobile.

FIND OUT MORE

Need additional help?

Dentist Pass call centre:

+302111073827

Working hours:

Monday to Friday, 09:00-17:00