GR
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Deposits
Deposit accounts
Meet your banking needs and give flexibility to your everyday transactions.
Payroll - Pension
Term Deposits
Combine secure savings with attractive returns.
Savings Accounts
Alpha 1|2|3 Line
Take care of your children's future, at every stage of their lives.

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Cards
Credit cards
Take advantage of the unique Loyalty Programmes of Alpha Bank and enjoy privileges even from your first purchase.
Debit cards
Make your everyday life simpler and easier, and give Bonus to your transactions.
Prepaid cards
Organize your finances according to your needs and gain full control.
Loyalty Program
Discover a world of unique benefits and services, offered by the Reward Programs of Alpha Bank cards.
myAlpha Wallet
The new generation of payments with your digital wallet
Services
Quick payments, greater security and immediate notification with the services of the Alpha Bank cards.
Investments
Mutual Funds
Build your future by selecting Alpha Bank mutual funds and achieve every investment target of yours.
Bonds
Discover the investment product that guarantees repayment of starting capital and high returns.
Brokerage Services
Make on-line stock market transactions securely and get real-time information about your investment product.
Structured Term Deposits
Take advantage of the high return potential offered by the structured term deposits.
Investment services
Take advantage of Alpha Bank's high level services that fully support your investment needs at a low cost.
Loans
Alpha Housing Loans
Alpha Bank offers solutions that respond to the needs and wishes related to the decision of buying a house. Responsibly. Clearly. Reliably.
Consumer loans
We support your every new step, we cover every personal need of yours.
Green Solutions
Put green in your life and enjoy eco-friendly and cost-efficient benefits.
Finding solutions
We find together a solution for settling your debts.

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Insurance
Health
We look after your life, we invest in your health.
Property and personal belongings
We protect your assets, you enjoy confidence and security.
Life and protection
We take care of the regular repayment of your debts in the case of unforeseen events.
Future and pension
Entrust your plans for a secure future to us and live an untroubled present.
Car
Get one of the four comprehensive car insurance plans online, quickly and easily, at a preferential price.
For children
We take care of your child's present, and we build its future together.
myAlpha
e-Βanking
For even greater ease and speed in your transactions, wherever you are, whatever means you may choose to carry out your transactions.
myAlpha Wallet
The new generation of payments with your digital wallet
Mobile apps
Management and control over your finances is now in your hand, with Alpha Bank's modern applications for mobile phone and tablet.
Online documents update
Now, you can update your personal details by submitting the documents required by the Bank online!
Online Products
Obtain and manage your banking products on-line, quickly and securely.
Tools
For every banking need you wish to cover electronically, we provide the service that best suits you.
Bonus
Premium Plus Merchants
Enjoy 4-times grater Bonus rewards, by making your purchases to the Premium Plus Merchants of the Bonus Programme.
How do I collect points?
By making even the simplest, daily transactions, you get rewards!
Merchants
Because for every Euro of your purchases, we reward you with Bonus points!!!
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My Bonus Account
One account for all Bonus Points
Bonus Εxclusive
 
Search
Find out what you are looking for.
Branch Network
Find a Branch near you.
Browse directly
on the map BRANCH NETWORK
Communication
Contact us COMMUNICATION
Support center and
FAQs SUPPORT CENTER
+30 210 326 0000
Daily 8:00 until 22:30
myAlpha
RETAIL
CORPORATE

Frequently asked questions about my Alpha wallet

Payments BACK

I am encountering problems when using my mobile device for contactless payments. What should I do?

I am encountering problems when using my mobile device for contactless payments. What should I do?

Please check the following:

  • Make sure that the terminal supports contactless payments.
  • Make sure that you hold your mobile device correctly. Hold your device over the reader of the terminal and keep it steady. Do not remove it from the terminal unless you hear a beep sound which means that your card was successfully read and the screen confirming the successful reading of your card appears on the reader.
  • If you know where the NFC antenna of your mobile device is located (usually at the rear of your device), hold your device in such a way that the antenna is in close proximity to the terminal. If you do not know the exact location of the antenna, you may consult the user manual of your device.
  • If you are using a case with your mobile device, it is possible that the case obstructs the proper data transmission through the NFC antenna.
  • Have you received an alert about an available update for the application? You should keep your application updated with the latest version in order to make contactless payments smoothly.
 
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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