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We created an area especially for issues concerning myAlpha Wallet, in order to always offer you comprehensive support for every need of yours.
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SecurityHow can I delete the temporary Internet files from the computer I used to sign on to myAlpha wallet?MOREEspecially after using the Alpha Bank on-line services on computers that are not yours or are also used by third parties, you should delete the temporary Internet files from the computer you used.
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SecurityI received a "suspicious" e-mail which asks for my account details or security codes. What should I do?MOREAlpha Bank will never ask you the Password that you use for the service in any way (by phone or e-mail). Your Password is personal and you must not reveal it to anyone.
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Tap ‘n PayIs it free of charge to use Tap 'n Pay?MORENo, you can use the Tap 'n Pay service free of charge, through myAlpha wallet app.
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WHAT IS MY ALPHA WALLETThe new digital wallet by Alpha Bank that changes the way you execute your daily payments!
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PAYMENTS WITH MY ALPHA WALLETSelect from a wide network of participating businesses and make your payments quickly and securely.
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REWARD PROGRAM FOR MY ALPHA WALLETWe reward you for your transactions through my Alpha wallet also!
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MY ALPHA WALLET SERVICESComprehensive overview and immediate information for every transaction of your card!
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MY ALPHA WALLET WITH TAP 'N PAY
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.