Branch Network

Instructions on new accepted file formats in online payments

Customers using the current Payroll alpha txt file formats

  • You may create a new XML file format, in accordance with the ISO 20022 standard, compatible with the Regulation (ΕU) 260/2012. 
    For instructions on the new file format, click here.
  • Alternatively, you may use the File Conversion Tool (Conversion Service) to convert your Payroll Alpha txt file format to the new XML file format in accordance with the ISO 20022 standard, so as be accepted by the service. The imported txt file format may contain either (a) the 15-digit Alpha Bank account numbers and the Remittance Info field with a smaller length of 140 characters or (b) the accounts in IBAN format and the Remittance Info field with maximum length of 140 characters.
    To use the File Conversion Tool, click here.
    You can then save the new file to your local disk and deliver it to the Bank for processing via FTP Server following the standard procedure.

You can then locate the new file to your local disk and deliver  it with the current credentials to the Bank’s server in accordance with the below folder structure (general folder and subfolders) for processing via FTP Server following the standard procedure.

<CPAYID> 
++ <ΚΧΠ-1> 
        +++ IN
        +++ OUT
++ <ΚΧΠ-2> 
        +++ IN
        +++ OUT
….
++ <ΚΧΠ-n>
        +++ IN
        +++ OUT
++ STATEMENTS

Where

  • CPAYID: the new 6-digit code of the Company / Customer in the Mass Electronic Payments Service (it is provided by the Bank in later communication)
  • ΚΧΠ-1, ΚΧΠ-2, …ΚΧΠ-n: the new 5-digit Customer Transaction (Credit/Debit) Codes (CDC) (eg. Suppliers payment, payroll, etc) that correspond to the products that you as a Corporate use in the Alpha Bank File Transfer service. (it is provided by the Bank in later communication)
  • IN: folder for files for Execution
  • OUT: folder for result files (even the incorrect files of the IN folder)
  • STATEMENTS: folder for e-extrait account statement in the format that you already receive it i.e. txt or xml format.

An example of the new folder structure is quoted below as it is appeared in the Bank’s server:

transfer

For additional information, please contact the Back Offices Division at the telephone number 210 326 9900 (available 08:00 - 15:00 Monday to Thursday, 8:00 - 14:30 Friday).

Customers with current Electronic Payments Service File txt format

  • You may create a new XML file format in accordance with the ISO 20022 standard, compatible with the Regulation (ΕU) 260/2012. 
    For instructions on the new file format, click here.
  • Alternatively, you may use the File Conversion Tool (Conversion Service) to convert your Payroll Alpha txt file format to the new XML file format in accordance with the ISO 20022 standard so as be accepted by the service. The imported txt file format may contain either (a) the 15-digit Alpha Bank account numbers and the Remittance Info field with a smaller length of 140 characters or (b) the accounts in IBAN format and the Remittance Info field with maximum length of 140 characters.
    To use the File Conversion Tool, click here.

You can then locate the new file to your local disk and deliver it with the current credentials to the Bank’s server in accordance with the below folder structure (general folder and subfolders) for processing via FTP Server following the standard procedure:

<CPAYID>
++ <ΚΧΠ-1>
        +++ IN
        +++ OUT
++ <ΚΧΠ-2>
        +++ IN
        +++ OUT
….
++ <ΚΧΠ-n>
        +++ IN
        +++ OUT
++ STATEMENTS

Where

  • CPAYID: the new 6-digit code of the Company / Customer in the Mass Electronic Payments Service (it is provided by the Bank in later communication)
  • ΚΧΠ-1, ΚΧΠ-2, …ΚΧΠ-n: the new 5-digit Customer Transaction (Credit/Debit) Code (CDC) (eg. Suppliers payment, payroll, etc) that correspond to the products that you as a Corporate use in the Alpha Bank File Transfer service. (it is provided by the Bank in later communication)
  • IN: folder for files for Execution
  • OUT: folder for result files (even the incorrect files of the IN folder)
  • STATEMENTS: folder for e-extrait account statement in the format that you already receive it i.e. txt or xml format.

An example of the new folder structure is quoted below as it is appeared in the Bank’s server:

transfer

As of 1.2.2016, the reporting file that you will be receiving through the service will have the ISO 20022 XML format. In order to convert it to txt format (such as the ones you are currently receiving), you may also use the File Conversion Tool.

For additional information, please contact the Back Offices Division at the telephone number 210 326 9900 (available 08:00 - 15:00 Monday to Thursday, 8:00 - 14:30 Friday).

Customers with current Direct Debits File txt format

  • You may create a new XML file format, in accordance with the ISO 20022 standard compatible with the Regulation (ΕU) 260/2012.
    For instructions on the new file format, click here.
  • If you are sending a direct debits file, you can use the File Conversion Tool (Conversion Service) to convert your direct debits alpha txt file to the new file XML format, in accordance with ISO 20022 standard , so as to be accepted by the service as of 1.2.2016. The imported txt file format may contain either (a) the 15-digit Alpha Bank account numbers and the Remittance Info field with a smaller length of 140 characters or (b) the accounts in IBAN format and the Remittance Info field with maximum length of 140 characters.
    To use the File Conversion Tool, click here.

You can then locate the new file to your local disk and deliver it with the current credentials to the Bank’s server in accordance with the below folder structure (general folder and subfolders) for processing via FTP Server following the standard procedure:

<CPAYID>
++ <ΚΧΠ-1>
        +++ IN
        +++ OUT
++ <ΚΧΠ-2>
        +++ IN
        +++ OUT
….
++ <ΚΧΠ-n>
        +++ IN
        +++ OUT
++ STATEMENTS

Where

  • CPAYID: the new 6-digit code of the Company / Customer in the Mass Electronic Payments Service (it is provided by the Bank in later communication).
  • ΚΧΠ-1, ΚΧΠ-2, …ΚΧΠ-n: the new 5-digit Customer Transaction (Credit/Debit) Code (CDC) (eg. Suppliers payment, payroll, etc) that correspond to the products that you as a Corporate use in the Alpha Bank File Transfer service. (it is provided by the Bank in later communication).
  • OUT: folder for result files (even the incorrect files of the IN folder) 
  • STATEMENTS: folder for e-extrait account statement in the format that you already receive it i.e. txt or xml format.

An example of the new folder structure is quoted below as it is appeared in the Bank’s server:

transfer

As of 1.2.2016, the reporting file that you will be receiving through the service will have the XML file format in accordance with ISO 20022 standard. In order to convert it to txt format (such as the ones you are currently receiving), you may also use the File Conversion Tool.

For additional information, please contact the Back Offices Division at the telephone number 210 326 9900 (available 08:00 - 15:00 Monday to Thursday, 8:00 - 14:30 Friday).

Customers using physical file transfer (on CD)

  • You may create a new XML file format, in accordance with the ISO 20022 standard, compatible with the Regulation (ΕU) 260/2012.
    For instructions on xml file format of collections, click here.
  • You may use the File Conversion Tool (Conversion Service) to convert your file to the new XML file format in accordance with the ISO 20022 standard, so as to be accepted by the service as of 1.2.2016 following the standard procedure. The imported txt file format may contain either (a) the 15-digit Alpha Bank account numbers and the Remittance Info field with a smaller length of 140 characters or (b) the accounts in IBAN format and the Remittance Info field with maximum length of 140 characters.
    Afterwards you save the new XML file format that you will create in accordance to the one of the ways as described above in the CD and send it to the  Bank with the usual procedure.
    To use the File Conversion Tool, click here

For additional information, please contact the Back Offices Division at the telephone number 210 326 9900 (available 08:00 - 15:00 Monday to Thursday, 8:00 - 14:30 Friday).

Please note that the new information contained in the “Remittance Info“ field will be accessible by Customers / Payment recipients through:

  • myAlpha Web / myAlpha phone and through the “Transaction Details”.option
  • Any Branch of the Bank.
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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