In this case, you should take the following steps as soon as possible:
- Deactivate your card by calling Alpha Bank at +30 210 3260000 and the telephony company if the SIM has been also stolen.
- Submit a report to the police within 48 hours from the event.
- Submit an application for compensation to Generali by calling 801 111 222 333, +30 210 72 68000.