It is a government programme for financial aid, designed to tackle the increase in household expenses, caused by the sharp rise in the consumer price index. It ran for 6 months, from February 2023 to July 2023 and is still active for August, September and October 2023.
You can apply from 15.09.2023 to 31.10.2023.
Greek citizens:
All the conditions are detailed in Article 46 of Government Gazette/Α/136/29.7.2023 and in Government Gazette/B/5243/29.8.2023 according to the relevant Joint Ministerial Decision.
Find out more on the Market Pass website.
For any further questions:
You can apply from 15.09.2023 to 31.10.2023.
Online through the vouchers.gov.gr platform.
To apply, you must have Taxisnet credentials and verify a mobile phone number and an email address.
You need to complete a few simple steps and choose how you will receive the financial aid.
You can apply until 15.03.2023.
Yes. However, it depends on the date you applied.
You can change your details or cancel your application by:
After these deadlines, your application is final and you cannot make any changes.
No, you don’t have to bank with us, nor will you start banking with us because you have submitted your application.
When you apply, you choose whether you want to receive the aid:
When you apply, you choose whether you want to receive the aid:
If you applied for a virtual Market Pass Visa card, you will get the aid amount in your virtual card for August, September and October 2023 until:
If you applied for payment of the Market Pass aid into your bank account, you will receive the aid into your bank account for August, September and October 2023 until:
No. You have to apply again if you wish to:
The system checks the terms automatically so you can get the aid for August, September and October 2023.
If you had chosen Alpha Bank to have a virtual card issued for the Tourism-For-All Pass, you must use the e-Banking credentials that had been generated then. Your new Market Pass Visa card will appear on your e-Banking. If you have forgotten your credentials, find out how to recover your credentials online.
If you had chosen Alpha Bank to have a virtual Fuel Pass I and II and/or a Freedom Pass issued and had obtained e-Banking credentials, we will send you new e-Banking credentials.
Yes. The Market Pass financial aid:
For any further questions:
No, the Market Pass Visa is a virtual card.
To shop at POS devices, you can add your card to the digital wallet of our choice (Apply Pay or Google Pay) through myAlpha Mobile.
Attention: You cannot add the Market Pass to myAlpha Wallet.
To use your virtual Market Pass Visa card.
Through myAlpha Mobile, you can view your card details, use your card online or add it to your digital Google Pay or Apply Pay wallet to shop in-store.
When you apply, choose Alpha Bank to get and use your virtual Market Pass Visa card.
If your application is approved, you will receive a Viber/SMS notification once we receive your request through the programme.
When the process for issuing the virtual Market Pass Visa card is completed, we will send you a relevant SMS.
To get access to your virtual Market Pass Visa card:
If you have not yet installed the app on your mobile phone, you can download myAlpha Mobile directly from your mobile phone
When you apply, choose Alpha Bank to get and use your virtual Market Pass Visa card.
If your application is approved, you will receive a Viber/SMS notification once we receive your request through the programme.
When the process for issuing the virtual Market Pass Visa card is completed, we will send you a relevant SMS.
To use your new virtual Market Pass Visa card, we will send you e-Banking credentials (Username and Password) by email/SMS on the contact details you have provided to Alpha Bank.
Through e-Banking, you will be able to view all the products you hold with Alpha Bank. When you activate your e-Banking, you fully and unconditionally accept the e-Banking terms of transactions.
To get access to your virtual Market Pass Visa card:
If your application is approved, you will receive a Viber/SMS notification once we receive your request through the programme.
When the process for issuing the virtual Market Pass Visa card is completed, we will send you a relevant SMS.
To use your new virtual Market Pass Visa card, we will send you e-Banking credentials (Username and Password) by email/SMS on the contact details you have provided to Alpha Bank.
To get access to your virtual Market Pass Visa card:
Through the myAlpha Mobile app.
To recover your e-Banking Password online you will need:
To recover your e-Banking Username online you will need:
Alternatively, call on +302111073827 (Monday-Friday, 09:00-17:00).
To use your virtual Market Pass Visa card.
With your e-Banking credentials (Username and Password) you log into myAlpha Mobile, to view your card details, use your card online or add it to your digital Google Pay or Apply Pay wallet to shop in-store.
Review the relevant Alpha Bank e-Banking terms of transactions.
If you choose the virtual Market Pass Visa card
The aid amount is credited to your virtual Market Pass Visa card every month. You can use this amount to buy any type of product at retail food stores or farmers’ markets (e.g. grocery stores, supermarkets, butcher shops, pastry shops, dairy shops, bread shops).
If you choose a bank deposit
The aid amount is credited to your account every 3 months. You can use this amount without any restrictions.
