To log into myAlpha Mobile, you need to download the myAlpha Mobile application on your mobile phone. Then you need to enter the Username and Password of your e-Banking subscription. Upon successful entry of the passwords you will be prompted:
- to "tie" your device with your e-Banking subscription, where you will be asked to create a 4-digit code (PIN) and optionally activate the use of your biometric features, such as your fingerprint or Face ID. * Pairing your device with your e-Banking subscription, enables you to carry out all the transactions you make via myAlpha Mobile using the 4-digit PIN or your biometric features, once you have activated them.
- to activate Push Notifications to authenticate transactions you start from myAlpha Web that require strong customer authentication, in the fastest and easiest way.
* The fingerprint authentication login option of the myAlpha Mobile app is available for iPhones and Android smartphones (with pre-installed Android version 6.0 and later) that support it. The only requirement for these devices is that no prior interference with their operating system (e.g. root / jailbreak) and/or installation of applications that require breaching the security of their operating system has taken place.
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