The process of updating your details is easy and fast, and allows you to update at the same time, if you wish, your details in the Bank's systems.
Step 1: Log in to your e-Banking subscription via myAlpha Web, using your e-Banking codes (Username & Password)
Step 2: Go to your Profile section and select the “Connect with eGov-KYC” button.
Step 3∶ Insert your access codes (Username & Password) of the General Secretariat of Information Systems of Public Administration of the Ministry of Digital Government (TAXISnet) on the window that will appear on your screen, to access the eGov-KYC service.
Step 4∶ Type the one-time password that you will receive on your mobile phone in the window that will appear on your screen. You will then be transferred on the eGov-KYC main page, where you will be able to find the categories, as well as, the associated data fields, that can be transferred to the Bank.
Step 5∶ Give your consent to the eGov-KYC service regarding the availability and transmission of your data to the Bank. You will then be transferred back to the e-Banking environment.
Step 6∶ Check the accuracy of your information and grant your consent.
That's it! Your details have been updated in the Bank's systems.