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Online documents update BACK

What is the procedure I must follow to update my information through my eGov-KYC interface?

The process of updating your details is easy and fast, and allows you to update at the same time, if you wish, your details in the Bank's systems.

Step 1: Log in to your e-Banking subscription via myAlpha Web, using your e-Banking codes (Username & Password)

Step 2:  Go to your Profile section and select the “Connect with eGov-KYC” button.

Step 3∶ Insert your access codes (Username & Password) of the General Secretariat of Information Systems of Public Administration of the Ministry of Digital Government (TAXISnet) on the window that will appear on your screen, to access the eGov-KYC service.

Step 4∶ Type the one-time password that you will receive on your mobile phone in the window that will appear on your screen. You will then be transferred on the eGov-KYC main page, where you will be able to find the categories, as well as, the associated data fields, that can be transferred to the Bank.

Step 5∶ Give your consent to the eGov-KYC service regarding the availability and transmission of your data to the Bank. You will then be transferred back to the e-Banking environment.

Step 6∶ Check the accuracy of your information and grant your consent.

That's it! Your details have been updated in the Bank's systems.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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