Branch Network
Online documents update BACK

What is the procedure I must follow to complete my certification with the Bank or to update my personal details?

Your certification at the Bank or the update of any of your information can be done:

  • either via your e-Banking codes (both via the myAlpha Web and the myAlpha Mobile application)
  • or using your Alpha Bank card details (provided you do not have e-Banking codes).

Update your information with the use of your e-Banking codes:

  1. Login to the myAlpha Web for Individuals or to the myAlpha Mobile application
  2. Locate your information under the Profile menu and select the option to update them using the Online Documents Update option.
  3. Select the item to be updated and the type of document that will certify it.
  4. Upload the document.

You will soon receive an update via email or sms for the successful (or not) update of the selected item.

Update your information with the use of your Alpha Bank card:

  1. Go to the Documents Update page on the section where you can use your card details
  2. Enter your card details required for your certification.
  3. Select the item to be updated and the type of document that will certify it.
  4. Upload the document.

You will soon receive an email or sms update for the successful (or not) update of the selected item.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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