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A transaction was carried out on my card or account but I did not receive the notification by SMS immediately. Why?

Alpha Bank offers you the flexibility to choose time intervals (e.g. 14:30 - 17:30 and 22:00 - 09:00) during which you will not be receiving SMS. Any SMS generated during those periods will be sent after they end. 

Sign in to myAlpha Web or call the myAlpha Phone service in order to set your preferences for the Alpha Alerts service, as well as the notification time intervals you wish.

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