Information and Products
General
- What is the "Overview" screen and what options does it offer?
- How can I select the products displayed on the "Overview" screen?
- Why can't I see all my products on the Overview screen?
- What is the electronic message inbox?
- What additional features do I have for managing my Alpha Bank cards?
- How can I view information about my Alpha Private Banking and Alpha Gold Personal Banking portfolio?
Other Banks’ products
- What type of products can I add to my new myAlpha Web for Individuals profile?
- Can I view my other banks' products via myAlpha Mobile?
- Which Banks are supported?
- Is there a cost associated with adding other banks' products to the new myAlpha Web for Individuals subscription?
- How long does the process of adding other banks' products take?
- How long does the consent of viewing other Banks products via the new myAlpha Web for individuals last?
- How often or when are the other Banks' products balance and transaction history get updated?
Tax Deduction
- What is the new tax deduction and how is the minimum amount covered?
- Who is entitled to tax deduction?
- Who are exempted from the new provisions on tax deduction?
- Do interest-free instalments on cards establish entitlement to tax deduction?
- How can I be informed of my tax deduction using e-Banking?
- Do electronic commerce (e-commerce) transactions in Greece and abroad establish entitlement to tax deduction?
- Which transactions establish entitlement to tax deduction?
- Which transactions are not eligible for establishing entitlement to tax deduction?
- What happens if the amount required to establish entitlement to tax deduction is not reached?
- What applies to add-on cards regarding the establishment of entitlement to tax deduction?