Information and Products
- What type of products can I add to my new myAlpha Web for Individuals profile?
- Can I view my other banks' products via myAlpha Mobile?
- Which Banks are supported?
- Is there a cost associated with adding other banks' products to the new myAlpha Web for Individuals subscription?
- How long does the process of adding other banks' products take?
- How long does the consent of viewing other Banks products via the new myAlpha Web for individuals last?
- How often or when are the other Banks' products balance and transaction history get updated?
Tax Deduction
- What is the new tax deduction and how is the minimum amount covered?
- How can I be informed of my tax deduction using e-Banking?
- Who is entitled to tax deduction?
- Who are exempted from the new provisions on tax deduction?
- Do electronic commerce (e-commerce) transactions in Greece and abroad establish entitlement to tax deduction?
- Which transactions establish entitlement to tax deduction?
- Which transactions are not eligible for establishing entitlement to tax deduction?
- What happens if the amount required to establish entitlement to tax deduction is not reached?
- What applies to add-on cards regarding the establishment of entitlement to tax deduction?
- Do interest-free instalments on cards establish entitlement to tax deduction?
General
- What is the "Overview" screen and what options does it offer?
- How can I select the products displayed on the "Overview" screen?
- Why can't I see all my products on the Overview screen?
- What is the electronic message inbox?
- What additional features do I have for managing my Alpha Bank cards?
- How can I view information about my Alpha Private Banking and Alpha Gold Personal Banking portfolio?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.