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What is Strong Customer Authentication?

Alpha Bank has applied a series of alternative authentication methods for transactions that are carried out via e-Banking, in line with the European Anti-Fraud Directive (PSD2/Strong Customer Authentication-SCA), to further enhance your safety. 

Transactions that require strong customer authentication can be completed via Push Notifications or QR Codes from the myAlpha Mobile application. Alternatively, you may choose to receive myAlpha Code via Viber or SMS on the mobile phone number that you have provided us with, which also that appears on your e-Banking profile.

The use of strong customer authentication in combination with the Username and Password of your e-Banking subscription, contributes to your stronger authentication and protection

The myAlpha Mobile application that you have installed on your mobile phone to approve your transactions via Push Notifications or QR Codes, requires the use of the 4-digit PIN or your biometric features (Fingerprint or FaceID).

Respectively, each myAlpha Code you receive via Viber or SMS on your mobile number is generated each time, is unique, is created based on the data of the transaction that you have chosen to carry out and is used exclusively for that specific transaction.






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