Branch Network

About surfing the web safely

How can I be sure I am on the actual Alpha Bank website?

When you want to log into the Alpha Bank e-Banking, you must only do it by actually typing the address of the official website: https://www.alpha.gr/en. You must type the address directly into your browser’s address bar and not use links you find on other websites.

To make sure you are in a secure environment, check that a lock icon appears at the beginning of the address and that the URL has changed to https://secure.alpha.gr/en. For a security boost, you can also check your browser settings:

Microsoft Edge

  1. Click on the lock icon at the beginning of your address at the top of your Microsoft Edge window.
  2. In the appearing dialogue box, choose “Connection is secure” and click on the certificate icon on the right.
  3. Make sure that the “Common Name (CN)” field has been populated with the following text: secure.alpha.gr.
  4. Make sure that the “Organization (O)” field has been populated with the text “Alpha Services and Holdings SA”.

Google Chrome

  1. Click on the lock icon at the beginning of your address at the top of your Google Chrome window.
  2. In the appearing dialogue box, choose “Connection is secure”.
  3. Make sure the “Security” field has been populated with the text “secure.alpha.gr”.
  4. Make sure that the “Certificate is valid” field has been populated with the text “Alpha Services and Holdings SA”.

Mozilla Firefox

  1. Click on the lock icon at the beginning of your address at the top of your Mozilla Firefox window.
  2. Make sure that the appearing dialogue box reads “Site information for secure.alpha.gr” and “Certificate issued to Alpha Services and Holdings SA”.

Do I need to delete temporary internet files on my computer?

Yes, if you do not use your own computer.

Temporary internet files record information that may be useful to scammers.

Therefore, it is advisable to delete these files every time you log out of e-Banking.

To do this, navigate to your browser settings, go to History and delete the relevant files.

Find out how to protect your devices against risks.