Branch Network
Security and Codes BACK

The mobile phone where Ι had activated Push Notifications to approve my transactions was lost/stolen. Is there a risk of my money being stolen? What should I do?

If you are certain that your subscription’s access codes (Username & Password) have not been intercepted, then there is no risk of your money being stolen. You need to login to myAlpha Web and delete your connected device from the Settings menu> Device management option.

In any case, you can instantly temporarily deactivate your e-banking subscription by calling us on +30 210 326 0000, daily from 08:00 to 22:30.

Alpha Bank recommends that you never keep your Username and Password together. Revealing your access codes enables third parties to gain access to the Bank’s system and your accounts.

 
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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