Branch Network
Security and Codes BACK

The mobile phone where Ι had activated Push Notifications to approve my transactions was lost/stolen. Is there a risk of my money being stolen? What should I do?

If you are certain that your subscription’s access codes (Username & Password) have not been intercepted, then there is no risk of your money being stolen. You need to login to myAlpha Web and delete your connected device from the Settings menu> Device management option.

In any case, you can instantly temporarily deactivate your e-banking subscription by calling us on +30 210 326 0000, daily from 08:00 to 22:30.

Alpha Bank recommends that you never keep your Username and Password together. Revealing your access codes enables third parties to gain access to the Bank’s system and your accounts.


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