Branch Network
Security and Codes BACK

I've lost my mobile phone where I had installed the myAlpha Mobile application. Is there any risk of anyone gaining access to my registration?

No, there is no risk . The myAlpha Mobile application that you have installed on your mobile phone to approve your transactions via Push Notifications or QR Codes, requires the use of the 4-digit PIN or your biometric features (Fingerprint or FaceID).

Respectively, each myAlpha Code you receive via Viber or SMS on your mobile number is generated each time, is unique, is created based on the data of the transaction that you have chosen to carry out and is used exclusively for that specific transaction.


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