Branch Network
Security and Codes BACK

I've lost my mobile phone where I had installed myAlpha Mobile. Is there any risk of anyone gaining access to my registration?

No, there is no risk provided you have not saved your passwords on your mobile phone.
You can access the application only if you use your own passwords (user ID and password). Never disclose your codes to anyone.

In any case, the 6-digit myAlpha Code you receive each time you wish to carry out either management or monetary transactions, further enhances the safety of these transactions as it is created based on the transaction details you have chosen to complete and can only be used exclusively for the specific transaction.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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